Reliable Power Systems

It went absolutely great.  They were extremely professional.  The guys were clean.  They answered my questions and were knowledgeable.  I checked out a few other companies but I'm glad I chose Reliable Power Solutions.

I recently purchased and installed a generator from Reliable Power Systems and was the first of my friends who have generators to use this company. The experience was wonderful and the installation process (which I've heard can be difficult for some) was actually quite smooth! Reliable offers a complete turn-key installation, which allowed me to just sit back and relax while their staff did all the work and coordination! I was very impressed with the staff - from the personable owner who took the time to meet with me on my property and assess my needs before giving me the quote options, to all the wonderful staff working in the office, to the hard-working technicians in the field. Everyone was completely professional, yet extremely warm and friendly which made the process really pleasant. They even installed a couple outlets i was in need of as they also run Sun Electric which staffs journeyman electricians.The final result was a fully-functioning, tidy-looking stand-by generator that will allow me that peace of mind during the infamous Florida storm seasons. Deadlines were always met, work was always done precisely and efficiently, and technicians were very knowelagable and able to answer all of my technical questions. I would definitely recommend this company to anyone thinking about installing a home stand-by generator.

The most professional and reliable company I have had work for me in years!!  This company was great to work with and their price was comparable to other companies in the area.  They were prompt, left job in excellent condition and were very professional.  Didn't even know they did work the area was so clean and neat.  I would highly recommend this company and will use them for any electrical work I need done in the future!

Sales pitch was great and Robert the owner was very responsive by phone and email until the contract was signed. Repeated canceled apoointments or failed to show-up for scheduled appointments.; failed city inspections and project that was supposed to have been completed in two weeks after permitting took over two months to complete. Many of his technicians were inexperienced or recent hires and often had to call for more experienced technicians to come over to complete install. The final start-p after the final city inspection which was supposed to take one hour took six hours because the wiring inside the  breaker panel was not done properly and the air conditioning compressors and my oven and stove were not hooked up. My next door neighbor used them and had similar experiences but I decided to go with tem because they told me that had worked out their organizational growth issues. Obviously, this has not occurred. They are a disfunctional operation and lack proper management controls. I would not recommend this company.

The Crew was very professional. the installation of the electrical boxes was perfect and they worked hard to minimize any damage to the house. I was surprised by the amount of electrical work and equipment required. They got all permits, and were always here when they said they would be here. The placement of the Generator required a fairly long trench and that created quite a mess. That said the crew found my cable and internet wire to avoid cutting it and located the sprinkler system too. Be prepared to have to wait to see how much damage to the lawn remains after the installation. However they do come back and try hard to minimize the cosmetic issues. I will report back in a month and let you know how the grass repairs itself. You will have to arrange to landscape the generator as it needs a plant buffer around it. All in all the crew kept me informed of the process, they worked quickly and efficiently and I would recommend this company.

We got a credit back from Angie's List for $11 because they misrepresented the amount. I paid $100 when it was $11 cheaper. It was still a big deal. Then I didn't sign up with them. They came out and they did the generator check. I was going to sign a contract with them. It seemed that we had some misrepresentation. I had them do the work that I bought through the Groupon. They're very nice. Their workmen got it wrong on when he quoted me some of the prices. One of the reasons we were thinking about it was to have a 24/7 backup but then I found out even if you had a contract then you had them come on an emergency you had to pay $320, which is about the amount of an annual contract. My wife and I decided not to do that. I'm not mad at them. They did a good job. Their technician was excellent. He was very thorough and checked everything. He walked around with me and showed me things that I could do. I mean a really nice guy and he did a good job. I don't have a problem with them professionally. I may call them again and give them a chance to work with me with a little more narrowly defined financial arrangements. But I wouldn't sign a contract with them right then. It wouldn't benefit me to do so. The price was a little high. They were very responsive. In six months from now, I will probably give them another opportunity to talk to me again about a contract.

Fine, professional and polite

During the check up, the technician found that the relay switch to switch over to generator power when FPL goes out, was not working. He was able to find a broken wire and replace it, as well as doing a full test on the generator. The tech was on time, and very professional. I would use them again.

unknown

Detail information and personal meet with owner. All personnel had credentials & licences for their skill. Pleasant & professional. Job was done efficiently & correctly. Each stage had local municipal inspection & passed with flying colors. All were pleasant to have around.