Reliable Power Systems

The service man seemed to know his stuff. He was very thorough.

Perfectly. Have used this company in pasta d they have aleays been “reliable”.

Fantastastic due to Frank LoForte. He is a master electrician who took immense pride in totally rewiring our entire electrical system so our new generator will operate. Frank is knowledgeable, competent, courteous, and we are so grateful that he was sent to our home to do our job!

It went very smoothly. Everything was done as promised. Would definitely recommend this company.

I hired this company and signed a contract with them to service my standby generator. I am very pleased with the service. The tech was very competent and did the maintenance very well. I am very pleased with this company. I have recommended them to my friend and I am sure she will receive good service.

Went well finished early...they were great!

Excellent. New part needed. Time was taken to check warranty. Now

To say this company is top notch is a gross understatement. Their customer service and quality blows away any other company. From the initial estimate to the follow-up calls, Reliable Power has it all covered. I wouldn't hesitate a second to recommend any service performed by Reliable. After Hurricane Irma, my husband and I vowed we would never be without power again. We committed to purchasing a whole house generator, but of course the question is from whom. What company could we trust? After reading online and talking to neighbors, we knew Reliable Power was on our short list. After the initial in-person estimate by Chris, I was impressed by their responsiveness and attention to detail. Rob personally oversaw our plans to ensure the most efficient quality installation. Jennifer and Alberto managed the permitting and the HOA paperwork submission (THANK YOU! I dread having to collect all that information!). Jennifer maintained constant communication throughout the process, and Albert texted me status updates on the permitting (with my permission and request to do so). As we approached install day, Kaela sent me detailed notes on what to expect and had clear and professional communication. When I called to speak to her, she was so friendly and an absolute delight to speak with. Here's where I was really blown away, hands down blown away: Day off installation, I was worried about losing power for an excessively long time because I have a young daughter and work from home. No power means I can't work, and no power means not a lot of access to my daughter's needs. I expressed my concern and while not a big deal by any means, Dave (installer) made it his mission for us to be without power for the least amount of time possible. He so impressed me with his planning and understanding of my concern that he was able to only need to shut down our power for minutes, not hours. It just got better from there. Jennifer mentioned to me that a team would be doing yard restoration. Sure, I thought. Restoration. They'll probably patch up the holes and be on their way. No, not Reliable Power. They resodded and re-mulched my yard and flower beds. Even my husband was fully blown away. It was like they were never even there. I can't express how happy and delighted I was that there was one fewer thing I needed to do than restore my yard to its previous state. There is no detail that this company doesn't cover. Frank came out a few days later to set up the generator and give me a tutorial. He stayed longer than necessary to answer my general power questions and educate me on how power flows to the plant to my house. Then, Angie (in conjunction with Germaine) called me to introduce her and her team and to let me know she would be following up with me (with my permission) for the yearly maintenance and general reminders about warranties. I don't write a lot of reviews, but this company and their team warrant an exceptional commendation for the operation they are running. And last but certainly not least, their fees were honest, clear, and comparable to their competitors. While I'm a huge believer in you get what you pay for, I didn't have to overpay for exceptional service. There is a such a huge relief in knowing my kids and my family will be comfortable not just with another big storm but with any power outage. Thank you to the Reliable team for bringing that security to us!

All they did was run a wire in the attic for the generator that has nothing connected to it at either end and left it there. They did change the ceiling lights that I supplied. They never ran a new circuit in the bedroom. They just took out the switch that was there and put a double switch in its place. That took 6 hours. They then said they would be back the next day to finish. After not hearing from them for 3 months, they call wanting to finish the job. I said I was no longer interested in them doing any work for me. Now they want me to pay a large bill for work they didn't do or didn't finish.

maintenance was performed in a professional manner on time and to my complete satisfaction