Reliable Power Systems

Superb service.

After getting several quotes from other generator companies, Robert, the owner of Reliable Power Systems came to our home. He was attentive and informative. He showed us several papers and brochures, describing the different generator and the benefits each. Then Robert took me to his trailer parked in front of our home. He opened the trailer door and there it was ? a beautiful generator. He started it up and on the door was a home schematic with watts and amps ? lighting up room, by room.  That was it for me!  I had to have one. I discussed with my wife, looked over all other companies and it was a no brainer ? Reliable was the company for us. They are a one stop shop company! I have worked for Publix Supermarkets for 37 years. I completely understand what it means to provide good customer service and I have to say ? they get it!  Every person I spoke with in their organization was focused on the customer and went above and beyond. Efficient, responsive, professional, clean, respectful are some of the words that best describe my experience with Reliable. Their communication was impeccable.   I told the staff and the owner I never was so happy spending this amount of money - EVER!   I am thrilled with the generator and I HIGHLY recommend them to all my co-workers, family, friends and business partners.   One more thing ? their follow up service is extraordinary! 

Great contractor!

ONCE AGAIN, THE WORKERS SHOWED UP ON TIME AND PROMPTLY BEGAN TO CHISEL AND DIG THROUGH THE ASPHALT AND BEDROCK.  ONCE THE HOLES WERE THE PROPER DEPTH, THEY SET THE ANCHORS AND POURED THE CONCRETE.  THEY MADE SURE THAT THE ANCHOR POINTS WERE FLUSH WITH THE PAVEMENT.  UPON COMPLETION, THEY REMOVED ALL THEIR TRASH AND DEBRIS.

Once the permits were in place, the date for the start of the installation was set.  Reliable arrived at the site right on time.  They were focused and expedient in their installation.  I was very impressed on how much they accomplished in the first day.  They only had to come back a second day to wrap things up.  They had to come back one additional time at the request of the inspector to update some of our existing wiring. Once the installation was complete, they returned to set the generator up to our needs and to instruct us on its operation.

Excellent, I also have a lead for Robert as one of my neighbors is looking for a generator, I had left a message for Robert to call me. from Reliable Energy source, never received a call back

In the beginning everything went well. then about a month later we had a glitch in the operation of the transfer switch. Reliable took care of it by replacing 2 mother boards. After that, everything worked perfectly. Hats off to Jackie who monitored the work needed to be done to solve the problem.

Robert, the owner, personally makes all sales calls w/ an impressive demo in his trailer simulating how the generator works if electricity fails- he offers deals 4 angieslist members and senior citizens-- his crews are professional and friendly as are the office personnel- they follow up to see if there any problems-- I highly recommend them 2 anyone looking 2 install a generator.

We started working with a different company that kind of left us hanging with unfinished work because the company was sold. We had some work that needed to be completed under the warranty and Reliable Power Systems jumped right in to complete the work. The made all of the phone calls to order our parts and to ensure that the warranty was still in force. I am very appreciative of their initiative and hard work.

The process is done in three steps. I am guessing due to permitting and inspection by the code enforcers. Each step went as it was described to me, electrical rewiring, gas hookup, and finally startup. Scott was the employee that ran our job. He was extremely helpful, with explanations of the work being done, the operation of the generator, and answering any questions we had. If you decide to use this company, which I would highly recommend, ask for Scott. He is great.