HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

22 Years In Business

Company Details

  • Bilingual

Contact

101 Chestnut Street
Gaithersburg, MD 20877
http://navexcleaning.com

Hours

  • Mon: Closed
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 6:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Maid Service
    • Carpet Cleaning
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.4
    309 Verified Reviews
    • 5
      140
    • 4
      34
    • 3
      8
    • 2
      9
    • 1
      5

    Highly rated for

    • Customer Service
    Showing 61-70 of 309 results
    5.0 Erica C. Frederick, MD
    2/26/2015

    This company was amazing to work with. I asked them to come out last minute and they were super accommodating and professional. Juan did a great job cleaning the carpet and Luis was wonderful to work with as far as scheduling. Highly recommend.

    Response from Company:

    Thanks Erica! Glad we could be of help.

    4.0 Anjeanette A. Apex, NC
    2/23/2015

    Fantastic service thus far, and we're picky!

    Response from Company:

    Thank you!

    5.0 Kojuan A. Sun City, AZ
    2/22/2015

    First, you should know that I am VERY PICKY about the cleanliness of my home, and I've hired more than one cleaning professional in my day. Some were good, some were great, but this company is OUTSTANDING. They exceeded all of my expectations! The ladies were meticulous, paid attention to fine details, were efficient, and used their time judiciously. And to boot the team appointed my home with many special details, like their beautiful towel and pillow arrangements in the bed and bath rooms. After the first cleaning I book recurring appointments. I plan to employ them for many years to come!

    Response from Company:

    Thank you! We have shared your nice comment with the ladies. Looking forward to serving you with all your cleaning needs.

    5.0 Mary T. Gaithersburg, MD
    1/30/2015

    The cleaning crew was incredibly professional and they did an awesome job, beyond my expectations.

    Response from Company:

    Thank you. We shared your nice comment with the team.

    5.0 Teresa M. Upper Marlboro, MD
    1/27/2015

    Prompt, professional and courteous. They don't take breaks and are constantly working. This was my first time hiring such a company because I am very particular and normally do everything myself. However, I recently injured myself and can't do it any more. So after much research and review I selected this company. Glad I did they did an awesome job sanitizing the whole house from windows to, stove, to vacuuming out each vent which was full of I don't know what all from the previous residents. What a blessing this cleaning was. The house was empty so that made it easier to clean. You could tell that they were professionals and had been doing this for while. I was there the whole time but really did have to do anything. Thanks Team 1. Cant wait to have you do my house. Most of all the cost was very reasonal. Jss

    Response from Company:

    Thank you. We are glad to be of help. Do not hesitate to contact us anytime we may be of assistance.

    4.5 Roland M. Odenton, MD
    1/9/2015

    Very professional, reasonable rates, timely and the customer service is amazing. Daisy is wonderful. I use them for all future jobs.

    Response from Company:

    Thank you.

    2.0 Kim C. New Market, MD
    1/2/2015

    Poor communication and customer service.

    4.0 Ladeaner W. Clinton, MD
    12/21/2014

    Great

    4.0 Denise D. Potomac, MD
    12/15/2014

    nothing.

    0.50 Kowsar C. Potomac, MD
    12/6/2014

    This company makes money by scheduling hourly cleaning. It sent two cleaner-team, and each person took one hour each to clean two small bathrooms (one-person hour per small bathroom), yet they didn't do the deep cleaning they promised to clean. Using six-person hour, the team cleaned only four bathrooms, and nothing else!! These bathrooms were clean and totally empty and we hired them as we are to move into this clean newly purchased house!! They supposed to clean all the base board. The owner came, and he told us that each person is different, and if the cleaner take time they can't do anything, and we have to pay by hour. I'm sure he doesn't pay the cleaners $60+ per hour, and making money by sending one good and one inefficient cleaner. We were very very disappointed by the owners and their manager's attitude. In the middle of the cleaning, they sent a supervisor, who agreed with me about the problems with cleaning, but it appeared she didn't have any power to make sure that the job is well done. In fact she tried to work a bit to compensate but she was called back by the owner!!! I will never recommend this company to anyone. If they are getting five stars, I think they are giving those stars to themselves. They are in the business of making money and not proving service.

    Response from Company:

    This customer is well aware that everything she has posted in this review is not true. When we go into a new customers home and the condition of the place is extreme or in poor condition for a lack of a better word we take picture so we can show the customer before and after. If only we could upload picture of this place then everyone would understand. I just want to say Thank you to the team that work very hard in this house you did a Great job!

    Photos

    Nav-Ex Cleaning
    Carpet Cleaning
    Pressure Wash
    2
    Bathroom Tub

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
    Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

    **Only for U.S. service professionals

    Final Step - Confirm Your Appointment:

    Confirm your appointment with on , - Change


    Required
    Required
    Required
    Required
     
     
     

    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.