HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process92% Recommended
22 Years In Business
Company Details
- Bilingual
Hours
- Mon: Closed
- Tue: 8:00 AM - 6:00 PM
- Wed: 8:00 AM - 6:00 PM
- Thu: 8:00 AM - 6:00 PM
- Fri: 8:00 AM - 6:00 PM
- Sat: 8:00 AM - 6:00 PM
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Maid Service
- Carpet Cleaning
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a Review
Showing 111-120 of 309 results
5.0
Arline B.
Las Vegas, NV
2/10/2014
Super duper cleaning. I now have them on a regular basis.
3.0
Susan S.
Olney, MD
1/6/2014
I specifically asked for extra grease removal in the kitchen and I was unpleasantly surprised to see it still there when I got back to the house. I feel the crew that was there did not hear of my specific request, or they would have made sure it was done. Likely a communication issue from the person who took the order.
3.5
Elizabeth Z.
Potomac, MD
1/4/2014
I can't rate above yet - but when work is done, I will. That is why rating is "not actual" - I haven't experienced it yet ~ I was contacted immediately and set appt to meet & go over job requirements. I expect to call them when work in house is finished. Very professional, prompt and if all goes as expected, I expect to use them for my regular cleaning.
5.0
Sheereen B.
Bowie, MD
1/2/2014
My husband was so impressed he gave the staff a great tip.
3.5
Patrick K.
Llano, TX
12/16/2013
The service was great! Although I was overcharged for a half hour,they were there for 2 hours. I did mention this to A Mrs at Nav-ex. Nothing was done and I gave the cleaning crew a tip. Maybe a sign in and sign out sheet for the next client, in order to keep track of time.
Response from Company:
Thank you for the tip about the sign in and out sheet. Each of our team have a tablet and we share their schedule and communicate with them as well. Each time a team gets to a customers home they call the office and check in and when they leave the home they call to let us know. When this customer call to let us know about the concern she had with the time, we checked the the actual time they parked in her driveway with the GPS tracking app that we have in the tablet and the time they actually call from the cell phone. We did the same when they finish the job and the total time that they spend working at this home was 2 hours and 45min.
4.5
Kathleen G.
Frederick, MD
12/14/2013
Every aspect was professional, helpful, and customer-service oriented. The service was outstanding. The work was beautifully done.l
4.0
Rita S.
Germantown, MD
11/12/2013
Was about 1/2 hour late. But courteous and worked well. No problem.
Response from Company:
Thank you! We try to meet the two hour window that we give all of our customers and do value everyone's time.
5.0
Derrick B.
Washington, DC
10/31/2013
Nav-Ex did an excellent job for a move-out cleaning that included carpet cleaning.
5.0
Eugene F.
Potomac, MD
10/24/2013
The experience was fantastic. The value is the hard work, dedication, professionalism and responsiveness of all the people I worked with.
5.0
Yunwha L.
Gaithersburg, MD
10/15/2013
very good, i would use them again.
Photos
Find More Pros
HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.
To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
