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Learn about our screening process89% Recommended
25 Years In Business
Company Details
- Verified Licenses
- Bilingual
- Veteran Owned
Hours
- Mon: 8:00 AM - 4:00 PM
- Tue: 8:00 AM - 4:00 PM
- Wed: 8:00 AM - 4:00 PM
- Thu: 8:00 AM - 4:00 PM
- Fri: 8:00 AM - 4:00 PM
- Sat: 8:00 AM - 4:00 PM
- Sun: Closed
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Achievements
Service Details
Areas of Expertise
- Audio/Visual System Design, Sales, Install
- Surveillance / Security Systems
- Automation System - Design, Sales, Install, Service
- Custom Wiring and Systems integration
- Home Theater Design and Installation
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Deals
Cost Information
- Free Estimates
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
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Reviews
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Showing 61-70 of 359 results
5.0
J D.
Vail, AZ
4/16/2020
Great experience. Willing to try different things to get something working. Looking forward to working with this company again in the future.
5.0
Moses V.
Tucson, AZ
3/28/2020
Great job now If my streaming goes down I have all the channels to watch free over the air!!
0.50
Ray W.
Tucson, AZ
3/20/2020
No comments.
Response from Company:
Interestingly, this customer provides no comments as to what he was dissatisfied with, but I will attempt to for context. He contracted with us for an antenna instalaliosn, including running new lines. I explained in the estimate that it is typically between a $400 - $600 investment for the total package, including antenna equipment, labor, & materials, and we bill hourly for our labor. He agreed and we performed the installation. His final bill was just over $500 total, which he paid without complaint. A few days later, as the whole economic impact of Covid-19 started to set in, he called and complained about the price and stated that I "ripped him off." Since we did not offer to refund what he paid, or a portion of it to satisfy what he now thinks he should have paid, I am assuming his payback was this review.
4.0
Carri J.
Minneapolis, MN
3/19/2020
The work will not be completed until this summer so, all of these ratings are premature.
5.0
Barbara A.
Tucson, AZ
1/25/2020
Arrived early, courteous and professional.
5.0
Roger K.
Staatsburg, NY
1/20/2020
They called before coming and gave me arrival time. Thy were on time. They knew what they were doing. Went right to work and finished with out any problems of mishaps.
5.0
Paul H.
Tucson, AZ
1/16/2020
Very knowledgeable and professional. Fantastic job and they answered every question in detail. I will continue to use them in the future and will recommend them to everyone.
2.0
David L.
Tucson, AZ
1/15/2020
I hired Wayne to install a custom camera and they did not leave a manuel, I need somebody to come out and go over how the system works, they did send somebody out and he quickly explained things to me, I have been trying to get them to send somebody else out and they do not return my calls, I have one camera that does not cover what I was hoping it did, cannot use the equipment the way it was designed to be used,
Response from Company:
This customer has struggled to understand the technology he requested from the outset. He continues to ask for a manual, but as he states it is a custom installation, so there is no manual. This is not an appliance or a TV, but a custom installation of surveillance products. Also, in addition to the time we spent explaining the system use at the original install, we have sent another technician out at no charge to refresh the customer with how to use the system. This technician spent over an hour answering questions and re-explaining the fairy simple function of playing back recorded video. We offer free technical support over the phone and we are happy to accommodate his needs and answer his questions, but we cannot simply send out a free technician everytime he forgets how to do something.
5.0
Jim C.
Vail, AZ
1/15/2020
Workers are very professional and courteous. They did excellent work and explained things so we could easily understand how the security system worked. They are highly recommended.
5.0
William W.
Marana, AZ
12/7/2019
Awesome installers did a great job asked how I wanted it set up, asked questions, asked if install looked good to me and it certainly did. Highly recommend Audio Video Tech!!!
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