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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process89% Recommended
25 Years In Business
Company Details
- Verified Licenses
- Bilingual
- Veteran Owned
Hours
- Mon: 8:00 AM - 4:00 PM
- Tue: 8:00 AM - 4:00 PM
- Wed: 8:00 AM - 4:00 PM
- Thu: 8:00 AM - 4:00 PM
- Fri: 8:00 AM - 4:00 PM
- Sat: 8:00 AM - 4:00 PM
- Sun: Closed
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Achievements
Service Details
Areas of Expertise
- Audio/Visual System Design, Sales, Install
- Surveillance / Security Systems
- Automation System - Design, Sales, Install, Service
- Custom Wiring and Systems integration
- Home Theater Design and Installation
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Deals
Cost Information
- Free Estimates
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
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Reviews
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Showing 191-200 of 359 results
5.0
Dan C.
Clifton Park, NY
3/8/2016
we are receiving better reception than expected. the two technicians stuck with the install until they got us the best reception possible. we are very pleased with the results.
5.0
Judith S.
Tucson, AZ
2/13/2016
On time, knowledgeable, clean, and courteous. They had the right antennae for my area. The picture and reception are great and I'm happy. Unfortunately, I had to use a 50 ft cable to connect from the box to the antennae and it had to be tacked to the house and doesn't follow the roof line. It's in the back yard, though, so I'll paint it the color of the house and it will blend in.
5.0
Ken W.
Green Valley, AZ
2/11/2016
A little expensive.
5.0
Elma M.
Tucson, AZ
2/3/2016
Giving them 5 stars they are the best in town. Wayne, Gabril and Steven can't thank you guys enough. I'm very satisfied. Love you guys professionalism, knowledge and great customer service. I'm beyond satisfied. Thank you very much.
4.0
David R.
Tucson, AZ
2/3/2016
Communication during the project was very difficult. Calls went days with no contact and email was not answered promptly, if at all. If communication improved, this project would have received 5 stars. The finished product was professional and looks/sounds great. Hire this company for their work but expect poor communication.
Response from Company:
This customer was very nice, but had a difficult time understanding that when we were on vacation for a week we would not be answering the phone. This was a long project and we paused it for an anniversary vacation. I am sorry that this customer was upset by this, but I would point out that they were ultimately very happy with the project results. Additionally, we were fabricating custom wood cabinetry as part of this project, and to expect to receive daily updates on this is a little bit unrealistic, especially since we gave them a time frame for completion and met that time.
4.0
Veronica R.
Tucson, AZ
1/13/2016
Provided expert advice! Very helpful.
2.5
Vicki R.
Green Valley, AZ
1/7/2016
The service was fast but when the 2 guys came to the house they seemed unprepared. Seems to be a lack of communication between the office and the installers. We got all the necessary stations for a couple days but lost some since and have left phone messages to have them come back but no one has returned my calls so far.
Response from Company:
Interestingly, when I saw this review post, I was on the phone with the customer setting up a service appointment after leaving several messages for them myself. Service is scheduled for Friday, 01/08, to troubleshoot why they lost 1 channel. Additionally, the lack of preparedness being perceived may stem from the need to customize a mounting solution for this customer, based on the roof we encountered. They had a very thin facia, which was our only mounting option, so we had to create an additional wood surface to give the antenna mount enough area to secure it properly.
5.0
Brandi H.
Tucson, AZ
12/24/2015
Great company to work with. Very knowledgeable. We've used them twice now
5.0
Richard B.
Green Valley, AZ
12/23/2015
Installation of both units works beautifully. Excellent reception, "picture perfect". Installers could have been more alert to warn of the amount of unavoidable insulation fallout that could be expected in the closet acttic access. Would have been nice to cover the clothing below. However service was prompt, courteous, and friendly. Thanks.
2.0
Fred D.
Tucson, AZ
12/22/2015
this company is completely unresponsive to assisting the client. Even at first I had a hard time scheduling the installation, . When they did put in the cameras, they worked hard and did a good job. HOwever, there has been no company service afterwards. In spite of emails and telephone calls and trying to set up appointments at their convencience, I have heard nothing. There are a number of technical questions we need answered- off site availability, I phone and android viewing,, data retrieval. Etc. I would. Not recommend this company unless you are truly technologically savy and just need someone to put in the cameras. I will add that I am sorry to have write this, but everyone should be warned.
Response from Company:
I am sorry that this customer feels that we were unresponsive. As this project was completed in a hurry just prior to Christmas, we were out of town for the holiday immediately thereafter, up to and including the date of this review, which was actually verified and posted on 12/26. Today is Monday 12/28 and we have returned from the holiday to find that the customer feels we have not been responsive. I have since attempted to contact them to resolve their questions, to no avail as yet. An important note might be that the customer is very happy with their system and the work we performed. I am not sure what else we can do other than not take a Christmas holiday.
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