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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process89% Recommended
25 Years In Business
Company Details
- Verified Licenses
- Bilingual
- Veteran Owned
Hours
- Mon: 8:00 AM - 4:00 PM
- Tue: 8:00 AM - 4:00 PM
- Wed: 8:00 AM - 4:00 PM
- Thu: 8:00 AM - 4:00 PM
- Fri: 8:00 AM - 4:00 PM
- Sat: 8:00 AM - 4:00 PM
- Sun: Closed
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Achievements
Service Details
Areas of Expertise
- Audio/Visual System Design, Sales, Install
- Surveillance / Security Systems
- Automation System - Design, Sales, Install, Service
- Custom Wiring and Systems integration
- Home Theater Design and Installation
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Deals
Cost Information
- Free Estimates
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
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Reviews
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Showing 161-170 of 359 results
0.50
Roland B.
Tucson, AZ
12/29/2016
The AZ corporation commission doesn't have him on file. He doesn't return phone calls, and email on business card comes back as un-deliverable. The quote I got for the work he was supposed to do changed by a lot. If you do business with him get the quote in writing. He won't give me a receipt.
Response from Company:
This review is completely out of line and full of misinformation. First, we are not listed with the Arizona Corporation Commission for a very simple reason. We are not a corporation. Second, we return all phone calls when a customer actually calls us. We checked our records and this customer never called us subsequent to the service we performed for him, at least not from his listed number. Third, Our email had been in existence for more than 16 years and we receive dozens of emails every single day. Interestingly, when I called this customer to discuss the allegations in this review, he discovered he had typed and extra period in the email address. Funny how that works. Finally, this job was for a full home theater installation of his entire surround sound system. He was charged under $300 for the entire service, including materials. the difference between what he was charged and what he was told on the phone estimate he received was due entirely to the fact that he misrepresented what he needed doe. He stated that he just needed some wiring corrected, when in fact he needed the entire system done. It is telling to me regarding the integrity of a person that when they realize they have misstated something, they still refuse to retract or change their statement. His statement that we would "not give him receipt" is a it bizarre when he and I had a discussion about his billing while he was reading the invoice right in front of him. I guess a paid invoice is slightly different than a receipt to some people, but the implication he leaves hanging from a statement such as this is, that we did not provide him with proof of payment, is absurd and very manipulative. In hindsight, perhaps we should have encouraged him to find another company to perform a full HT installation for under $300. I find it interesting that he makes no complaint about the quality or our workmanship or the results he is enjoying, merely erroneous complaints about our lack of contact and his implication that were not legitimate.
5.0
Stephen R.
Tucson, AZ
12/17/2016
I've used this company a few times. At first I had some issues with them, but they made everything right. I ended up with more channels than before. The crew was polite, efficient and informed.
3.0
Micky G.
Tucson, AZ
11/18/2016
I think their prices are high and the owner told me I would get at least 25 channels and I do not
3.5
Joann S.
Green Valley, AZ
11/10/2016
Audio Video sent out 2 technicians, very nice, polite, helpful, clean-cut men to take care of internet wiring and hang a light fixture after having to reschedule once. They ran into some problems trying to pull wires through the attic so the job took longer than expected. Unfortunately, they cracked the ceiling above the study. An accident can happen anywhere. I contacted Wayne and he did send out a sheetrock man to correct the problem. A bonus to that is we met a great sheetrock/painter person.
5.0
Chuck G.
Tubac, AZ
11/8/2016
Friendly guys. Knew what they were doing.
5.0
Mark P.
Tucson, AZ
10/24/2016
Very polite and courteous workers
5.0
Andy R.
Tucson, AZ
10/19/2016
They helped out with my home Internet line that leads down to my living room by changing my phone jack into an ethernet line free of charge and I still got my 4 lines installed for the same price. Definitely worth the money
5.0
Pat C.
Tucson, AZ
9/28/2016
Wayne answered all my questions and explained everything thoroughly. Service crew efficient and patient with me. I was apprehensive before install but I'm very satisfied with antenna and work done.
5.0
Kimberly T.
Vancouver, WA
9/25/2016
Super nice, very knowledgable.
4.5
John S.
Green Valley, AZ
9/6/2016
Nice young men, good job.
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