Window World of Houston

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I was originally scheduled for a Tuesday but the installer had an injury and couldn't come that day.  I picked another day and they came right on schedule.  There were two workmen and it took them almost 10 hours to install all 17 windows in my home.  They were very good with my dog, were very careful with my possessions and did an excellent job cleaning up afterwards.  I actually think my house was cleaner when they left than when they got here.

I was not disappointed in any aspect.  Notifications were timely.  Delivery and installation went as planned.  Just finished the installation and I was impressed with the crew and the finished work.  Faster than I expected.  Look great.  I will update if something changes, but as of this moment I an very satisfied.  There were no hidden cost or delays.  I felt I received great product and service for the money spent. 

Job was done quickly and professionally.

Great job.

Windows look o.k. Installation..would not pass Inspection in Galveston County, took forever to get inspection accomplished: a.  Not properly installed, did return to make repair b.  I was led to believe this is what was needed in Galveston County, NO SO.  The windows are not impact resistant.  I know that I mentioned I did not want to install plywood everytime the coast is threatened. Don't think I can recommend.  Other companies are competitive.

Window World installed new windows in our home, and at first everything seemed to be great (some local cracking in the sheet rock, but I was willing to accept that).  However, despite paying for our windows to be inspected, Window World did not send an inspector to our home.  This is because they charged us the $200 inspection fee, then removed that line item from their contract while still charging us the $200.  After finally admitting that they had made a mistake by charging us for an inspection without fulfilling their end of the contract, they agreed to send an inspector to our home (this is a YEAR later).  The inspector came to our home and has found multiple issues with their installation that were never up to code, and has informed us that several other features that may have been up to code at install are no longer up to code and may require thousands of dollars to fix.  I will update this review if Window World manages to fix this mess in a timely fashion, but at this point I would have been better off duct-taping saran wrap to my house instead of doing business with Window World.

Everything went perfectly. I would recommend this company to others.

They were very nice and customer friendly. I found their pricing to be very affordable. I had estimates that were two and three times as much as they quoted me. I would recommend them to others.

The installation went very well.  There were 9 large windows and 8 very small widows replaced. The sales representative was very professional.  He did not talk bad about the other companies and their bids, he focused on his product and what he could do for us.  The only glitch was that the windows were manufactured, I believe, in another state and we did have to call to follow up on when the would be ready for installation because after a certain time frame we had not heard back from them. But the call went well and the response was prompt.  The installation went well and was completed in one day. The 2 installers worked all day, no breaks and no talking on cell phones. Only took 15 minuets for lunch and they cleaned they up the mess. We finally got some rain and so far no leaks. I will definitely recommend them.