West Shore Home Louisville

DannyN. and Carter C. were very nice and efficient. They did a great job.

New windows look great very professional group of guys.

My shower install was done in one day and it looked great!! I am very satisfied with the installation and the two young men were very professional and treated me and my husband with kindness.

Multiple calls to get window problem scheduled but prompt to get someone here with 2nd call.

I would hire West Shore and recommend them to my family and friends. Brandon took his time when he came to my home he never rushed me or my elderly mother. He answered her questions and was very patient. The next day a west shore representative call and I was scheduled a week later. I would also like to thank Dylan H and Eli W for being professional and definiteI felt they went above and beyond. Even when I made a last minute change Dylan said I dont see that being a problem We want you to happy with your remodel he made a call to his boss and I called Brandon and with end 25 minutes the change was made and we move forward with the remodel . I would also like to thank Cody Y and Jesse M for stopping by after doing there remodel for the day to see if there coworkers were good after hearing that early that day the 71 year old ceramic tile on my bath room shower gave the guys a challenge to remove. Thank you West Shore its good to know that you have employees who complete the job gets it right the first time ,cares and give customers quality work!

On May 26th, 2023 I had a shower unit installed in my home by Cody Y. and Jordan S. , two of the most dedicated employees of a company that I have ever observed. They worked well together, were extremely professional and above all , they were sensitive to my recently installed carpeting when I mentioned this fact to them. Removing my existing shower unit was very difficult for these men, as there was a concrete floor with rebar involved. The caliber of work that Cody and Jordan performed resulted in the removal of the old shower going very well. I highly recommend this company for their professionalism, their attention to detail and their acre in all they do. Kudos to West Shore Homes and its employees! With gratitude, Robert E - Madison, IN

The installers were friendly and paid attention to every detail. The step-in shower looked fantastic after they finished the project. I would recommend West Shore Home to everyone I know. Again, the installers Cody Y. and Jordan S. were perfect professionals and did not rush but, made sure the shower was completed to our satisfaction. When I remodel my downstairs bathroom I will ask for Cody Y. and Jordan S. because they explained everything.

5/11 Case and Gabe arrived at 9:00 sharp and got straight to work. I had previously removed the old tub surround (vinyl covered Masonite) along with the window frame earlier, so their demo consisted of the plaster walls, plumbing and the old metal tub. What a dusty mess! Some of the blow-in insulation had fallen out of the wall cavities after the plaster was removed and I asked if they had any insulation on the truck to fill those gaps, to which they said: No. So I scrounged a fiberglass bat from the attic and they filled the areas that were left exposed. They had some challenges with my plumbing to overcome, and a challenge getting the tub into the opening, but they succeeded. They finally completed the job around 7:45. I signed off on it and they were on their way. Im very pleased with the quality of the materials (tub, surround panels, window kit and hardware). Although after a closer examination, I began to find aspects of this job that were not satisfactory: 1. One of the two tub water lines was routed on the outside of the framing cross member while the other was on the inside, where it belonged. The line outside prohibited me from putting the access panel back in place. 2. They forgot to clean the closet area where the access door was located, leaving scrap lumber, insulation and pex tubing on the floor. 3. They didnt cover the studs below the tub-line with plywood or even plastic sheeting, leaving the blow-in insulation exposed. Over time the insulation would fall from the cavities, allowing heat loss, condensation and then moisture damage. 4. The caulk job, upon closer inspection, appeared to be hurriedly done as there were spots missed (above the window) and other places that werent as clean and smooth as youd expect. 5. I did not receive owners manuals for the faucet, shower head, and tub spout/drain for future maintenance reference. I received nothing, just a warranty for the tub/vinyl surround and cleaning instructions for same. On 6/1 Tommy Stewart arrived to fix the water line issue and to caulk above the window. He also noticed that the tub spout wasnt pressed all the way up to the wall. He fixed that and caulked around it as well. I was impressed with his attention to detail and quick work of things.

Cody Y, Jordan S and Gabe removed a tub and installed a shower. They turned a two day job into a one day. They were professional and efficient. We are extremely pleased.

They arrived between the window of time o was given, even with all the rain! They were very professional. Explained things along they way and why it was that way. Josiah R and Cater C were very efficient. They cleaned up after themselves and was very friendly. I couldnà  à ¢à  à  à  à  t have asked for a better team to install my shower. I love it. Great job guys!!