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Learn about our screening process91% Recommended
39 Years In Business
Company Details
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Achievements
Service Details
Areas of Expertise
- Foundation and Structural Repair
- Soil Stabilization with Eco-Friendly EarthLok
- Water Management Solutions - Drainage and Gutters
- Industry Leading Financing Available!
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Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 111-120 of 382 results
5.0
Matricia D.
San Antonio, TX
12/4/2019
It went smoothly
2.5
Ramrio M.
San Antonio, TX
12/2/2019
The reason I gave a 2.5 is because when they completed the project, the concrete and mortar work was terrible. They even left a 2 x 4 in the ground which they used as a guide when pouring the concrete. The concrete in that section was over poured and it didn't line up with the existing sidewalk by over two inches. I showed the foreman and asked if he thought it was quality work and he said no. They came out the next day and reworked the concrete. The foreman said he could not buy the acid necessary to remove the very sloppy mortar work and could only scrape off the mortar that was over applied. He improved it, but it still doesn't look as nice and professional like the mortar before they worked on it. They also did a poor good job of refilling the dug out holes in my yard and did not do a very good job in the clean up. The other thing that bothered me was that the foreman asked me to fill out a satisfaction survey when they were finishing up their work on the first day. It was late and I really couldn't review the work thoroughly while he was waiting. I think it would be better if they asked their customers to complete that survey about a week later once the customer has a real opportunity to inspect their work.
5.0
Brenda V.
Seguin, TX
12/2/2019
They did exactly what they said they would do in a timely fashion. Excellent work.
Response from Company:
Thank you so much for taking the time to leave us a review and let us know how we are doing!
3.0
Jerry R.
San Antonio, TX
11/30/2019
The salesman sold us on a job that was not what he sold. The job started a day late, took 1 1//2 days longer and almost went over the weekend with 11 holes surrounding my house. Most of the crew were very hard workers but a few liked to take long breaks, sitting in our outside rocking chairs leaving chicken bones for our dog to choke on. I was to told that when they left, I would be left with a foot high wall of dirt/concrete surrounding 3 sides of my house. The hoses that were dug in the patios were filled quickly at the very end of the job and dried uneven and look sloppy. I had to call 3 times to get someone to come back out to fix the cracks in the outside walls as promised by the salesman. I was told that there would be a job foreman visiting at least once a day and would keep me updated on the progress. I saw him once, the very last day to get the check for the job.
Response from Company:
I am so very sorry for the experience you had with us. I have reached out to the Project Manager and the Superintendent. We will be contacting you to go over your concerns. I appreciate you taking the time to let us know how we did so we can use this information to continue to train our team and work hard to improve in these areas.
5.0
Kay M.
Seguin, TX
11/28/2019
It was seamless and everything went very well. I would definitely recommend them to anyone needing foundation repairs.
Response from Company:
Thank you so much for letting us know how we did!
2.0
Stephen C.
San Antonio, TX
11/28/2019
left a mess. they promised 2 days just got i day.
Response from Company:
Thank you for leaving us a review, but I am confused by the D rating. I reviewed your file and you signed off that the work was done excellently, the clean up was excellent, and that the crew did a great job overall. Can you please return our phone calls to let us know how we can make this right? Unfortunately, we did not know there was a problem since the sign off sheet spoke so highly of the work and crew, but I can assure you we want to make sure you are completely satisfied. We look forward to talking with you.
3.0
William E.
San Antonio, TX
11/27/2019
It seemed like once they was paid, they forgotten who i was.
Response from Company:
Thank you for taking the time to leave us a review. However, I'm a bit confused as to why we got a C rating. I reviewed your file and you filled out the sign off sheet saying everything was excellent and even wrote in the comments that the crew did an excellent job. We don't forget about our customers after the work is complete, however, we typically only hear from them when they need adjustments made as per their warranty. It shows there was a follow up call made to you after the work completed to go over how everything went. So please let us know how we can make you 100% satisfied. We use all feedback for training so we greatly appreciate anything you can tell us about what lead you to leave us a C.
5.0
Tempie L.
Austin, TX
11/23/2019
This company did a wonderful job. The workers was very professional.
5.0
Harry H.
Forney, TX
11/14/2019
Great experience. Would highly recomend for foundation repair.
5.0
Selane D.
Mesquite, TX
11/14/2019
Great and honest company. Told us a few things we could do ourselves and would check back after having gutters installed. They installed our gutters.
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