G.L. Hunt Foundation Repair

Matt did a great job. He assessed my home and it turned out I donâ t need work right now but I will stay in touch to watch my foundation and will use in the future.

A disaster. Completely destabilized my home and refused to remedy. Installed fewer piers than paid for, left huge parts of the house unsupported, and improperly installed a number of piers, all at varying heights causing bowing and bulging on my floor. Refused to honor the warranty, hired non-English speaking supervisors who rarely visit the site, leaving cons and undocumented workers unsupervised to roam my property. I essentially paid $22k to ruin my home. Beware this company.

My 86 year/old mom loved them, she was home while they worked, she was impressed with their professionalism, she stated they were conscientious and considerate, hardworking, thorough and respectful , I will hire them again when I need them.

I hate to write a negative review but it is the only way I know to get G.L. Hunt to take a step back and review every aspect of their work processes. Crew arrived promptly when scheduled to begin work without any introduction. Nobody in the crew wore a shirt identifying them as a G.L. Hunt hire. Crew was polite, and respectful; however, I quickly learned they could not speak fluent, conversational English. The crew were not supervised on day one....no foreman or supervisor of any type. I was unable to get answers to my questions because of the language barrier. On the second day, a large group of workers arrived and I asked one person if he was in charge and he said "no." I later found out he was in fact the foreman for my project. My sales rep, Dustin Ruhd, never showed up or called me during the two day project or provided any follow-up to see how the project was going. Fortunately, Jesse Rabadan, QC Manager, came to my home and later in the evening called me to discuss questions I had that the crew could not answer. I will say the crew worked diligently and should be commended for working continuously other than a lunch break. G.L. Hunt is a good company that means well but needs major training in communication, project management and basic project supervision. The deficiencies I encountered in their quality management are too many to mention here. However, here is an example: my neighbor had her foundation repair done by G.L. Hunt a week before my project. After completing her job, approximately 6 Zone 1 sprinkler wires were cut by the work crew and were buried without being repaired. When my neighbor discovered her Zone 1 was not operating, she complained to Hunt and they began a search of where the wires may have been breached. When the crew found the cut wires, they attempted a repair with gorilla tape. My neighbor and I insisted that they obtain waterproof wire connectors, which they subsequently did. Someone in the crew knew the wires were cut but never said anything. Sprinkler wires reconnected and wrapped in gorilla tape will work but will eventually short out because it is not a waterproof connection. If your hire Hunt, be prepared to stay in the middle of their work because it is likely you will not see any management involvement to review worker production or quality. Good luck.

We have used GL Hunt for foundation repair for 9 years. In 2011 we were impressed with their customer service and warranty. We referred them to just about anyone who would ask (they offered a referral fee). In 2011 they leveled the front part of our home and returned in 2013 for warranty repair on that work. In 2015 they came back and did $10,000 work in the same area. These first visits they were responsive, friendly and it seemed like good value for money. Things changed in 2018, mainly from the administrative side. It took 6 months to schedule an appointment and they have a partnership with a plumbing company and require their plumbers to come and inspect before they come for a service call. The warranty is now nonexistent (GL Hunts warranty made them a good value, they are much more expensive than the competition) and they do not return phone calls. And now they used Subs rather than doing their own work. We are bringing them out one more time (October 2020) but I think it will be the last time. After $50,000 spent in the last 9 years, you would expect better service. I was a fan, but not so much anymore

Great to work with very experienced and very informative

Excellent job and they want to make sure we were satisfied with their work.

They they did very professional kept us up on what they were doing

Very honest and gave me all the right answers to what we needed to know about our foundation would recommend Chuck Farmer who came out to anybody.

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