Roth Home

Very thorough. Probably the best ever. He had to climb into a crawl space in the attic to access the furnace. Got to a pitched living room ceiling to change the airfilter. Go outside to check the battery for the outdoor thermometer. He gave us a step by step detail or everything he did. Our furnace is almost 15 years old and running at 83% efficiency and reminded us that not to far down the road we might need a new furnace, so plan now.... Really friendly, thorough, and spent close between and 1 hour and 2 to do all the work. Impressed and highly recommended.

It went perfectly. No cost as we have a service contract with them.

Matthew went above & beyond. Thx!

They were very professional. The work was completed quickly and they left the work areas in excellent condition. They were also very curious and pleasant with each other and my family. I highly recommend them.

Brian was wonderful. Very professional. Took care of the problem.

Very well. Strong technical knowledge and professionalism. Part subject to manufacturer's recall identified and replaced promptly at no cost to us. Also identified part not performing to specifications (range) - due to age - and replaced promptly at reasonable cost.

It went fine. A furnace and air conditioner installation do not give great joy, but the employees at Roth were great to work with, starting with Garth, the estimator. We had some objections to some of the installation process, but the installer, Mike, was patient in explaining the rationale for the way it would be done and gave us the time we needed to research and come to an acceptance that it was as it should be. I'm sure we frustrated him, but he repeatedly assured me that it is our home and he wanted us to be happy with the outcome. Additionally, we asked that the ducts be rewrapped and they added that service without cost. It looks neat and clean now.

Both technicians were extremely competent and professional. We are always very pleased with Roth!!

50% Horrible. In my opinion, do not use this company. Hate to say it. They have canceled repeatedly on the same day they were supposed to come due to technician's overrun at jobs. They have a policy that if you don't answer your phone within a brief amount of time, they will send the technician on to next 2 hour job. They just did this again without notifying us that they would do this WHEN we scheduled. They only said that they will "give you a call on their way". NOT that they will cancel your appointment if you don't answer right away. Otherwise, we would have used our cell number and had it on our body walking to our mailbox. Canceled patients to be here for their 'service'. 50% Good. Technicians and outcome in past when they do arrive has been good for both units.