Goettl Plumbing - Tucson

We had a blockage or clogged pipes and James J came out and explained everything in detailed. He helped me out with the financial part and really knew his stuff. He was very knowledgeable and I was very impressed and his customer skills are amazing!

Julian came over on a last-minute request, and took the time to rule out possible causes and correctly diagnose the issue. He explained everything he was doing and took the time to answer my questions. He was very professional, courteous, and cleaned up when the job was done.

Junior, and Johnny came out to service the A/C. We had a problem with it for a few months, and we just thought it was because it was a record high heat summer. We had Junior come out a few weeks ago and he did a few things to make it better. He told me he would make it even better which he, and Johnny did today.They replaced a part on the A/C (can't remember the name). They also put in new obd registers and it has not been this nice in the house for a very long time. They were very kind and courteous and got it done quick. They are waiting on one more register it's on back order. When they get it Junior will be back to calibrate it. When Junior is involved you know he's gonna get it done right.

Micahela answered our call at 7 am. Our central AC had stopped during the night. She was very professional and polite. Had us scheduled for a 11 AM call outvery quickly. Nathan showed up as our Tech. He was quick and let me watch him go thru our system. Nathan knew his stuff and quickly showed me what was wrong and got us up again and running. It was clear our 25 year old system was on it's last legs and Nathan hook me up to his sales rep. Tim was also very professional and easy to talk to. Tomorrow we are replacing the complete system. I highly recommend this company.

Francesco was very professional and did an excellent job. He thoroughly checked out the problem and possible causes. He explained possible causes & what he would do for each of the problems. Fortunately it was resolved with the removal of the object. The end result being plumbing problem solved.

Great customer service prompt service All information gone over with me. Questions answered. Would recommend to othere.

Mark went above and beyond with his customer service . Aaron and Francesco were great customer service as well. More expensive than dine but good warranty.. I recommend

I would like to thank Billy & Mark for there patience, understanding, and their outstanding customer service. My family and I are very happy.

I had a furnace that would shut off frequently and then restart for a brief time. Goettl was out for their annual maintenance check-up and investigated my problem. They determined that I needed an entirely brand new HVAC system and that my motors in the heating portion were drawing too much current and over-heating., hence a new system was required. They gave me quotes for one to five-star systems that were very expensive. I subsequently hired another person who was experienced with these systems and the problem was found and fixed at a cost of less than $400. I am so glad that I did not fall for Goettls expensive new system recommendation as It appears that they are only interested in selling new and expensive systems and do not want to take the time to methodically diagnose and repair systems. I would not recommend them to anyone!

Professional work