Southern Service

We had 4 projects spread across three bathrooms. The plumber resolved all problems in a timely fashion and left each work area in a neat, clean fashion. I would certainly use again.

They were great! On time and proficient.

This service was prompt, professional, and efficient although I thought the price was a little high.

Excellent and very professional service. Will definitely recommend to friends and neighbors.

Good job

Hank was very easy to talk to, listening attentively to needs, my apparent needs and making suggestions of his own as we looked at possible solutions to my problem. His work was done with apparent skill and timeliness. Overall, a good experience and the charge seemed reasonable.

Hank is Amazing! I can't stress enough how great our experience was. His professionalism, expertise and honesty is welcomed in a situation where one often feels at the mercy of your technician. We cannot recommend him highly enough! We initially contacted Southern Service for a clogged toilet that despite our best efforts we couldn't get unclogged. Hank arrived the same day after 5 and managed to clear the clog, but his attention to detail wouldn't let it go until he figured out what actually caused the clog to prevent it in the future. He said we'd need to remove the toilet to see, so we decided to just replace the 15 year old toilet since he was going to remove it anyway, and called it a night. We purchased a toilet at Home depot, using Hank's suggestions as a guideline (after all how often does one shop for toilets). Hank returned first thing the next morning , pulled the old toilet and we found the cause...15 years of hard water buildup, not just in the entry but throughout the plumbing. Hank was able to not only clear the hard water deposit around the entry, but the entire pipe all the way to where the it joins with our other bathroom. With the pipe looking brand new, He quickly installed the new toilet, cleaned up all the mess, and disposed of the old toilet for us. We'll definitely call him again, since our toilet shopping, my wife has also found new fixtures she wants to upgrade the bathroom too next.

Customer service is outstanding. Jessica is wonderful to work with, she helped to coordinate my estimate and booked the installation dates. We had just bought this house. Our plumbing was a hot mess, leaks in crawl, leak in master shower tankless system was never maintained. Hank came in and inspected everything, he took his time which is almost unheard of these days and provided us with a competitive quote. You're hired! The first day, he showed up at the appointed time and was ready to prep the house for a huge job. The second day, again he showed up when he told me he would, made all the connections exactly as he described. He took the time to teach me a thing or two about plumbing. I am certain that I'll only need to contact Hank and Jess again to schedule maintenance on our tankless hot water system. Thanks you guys, you both provided outstanding professionalism and the best in customer service.

This company listens to your needs and is very responsive.

I am extremely pleased with the service provided. I received next day service in response to my inquiry. The representative was prompt, efficient and courteous.