Southern Service

Southern Service responded very quickly to my HomeAdvisor request. Jessica made sure that my schedule could be accommodated. Hank was on time, professional and thorough. I will defilitely use them again when needed, and highly recommend the.

Charged much too high for value of job. $1500 to diagnosis water heater failure, purchase new one and install + remove a water softener. Quality and timeliness good but did not provide itemized bill for a day and half + purchase of new water heaters.

Friendly, showed up at scheduled time, cleaned up after the work was completed, and responded without question to an "after installation" issue on the weekend. It was a water heater replacement and the new unit, a week after installation, had a part on the control board go bad.

I had hired Southern Service a few months ago to install new hydrant at back of my house, and he did a great job. unfortunately, through our own ignorance, we forgot to cover it during a hard freeze that came later. The new hydrant froze and busted, causing a leak. Because of the excellent service we had gotten from Southern Service, we called them again. He came out early the next morning, changed out the faucet, and quickly solved the problem. He also picked up a cover that easily slips over the faucet to protect it from freezing. We will be calling Southern Service for any plumbing problems that arises in the future. They are honest, they do a great job, and their costs are very reasonable!

I received a call right away from Jessica at Southern Service. Jessica had already read my request and checked the schedule to see what was available and we set up an appointment for the same day. I work odd hours so they were able to fit me in later towards the evening. I received outstanding communication and customer service. Hank arrived on time and was extremely professional and knowledgeable in his trade. A job that was taking me many hours to solve took him easily less than an hour. Hank even took the time to help me understand why it took me so long and even looked at a couple of other plumbing projects with me. He cleaned up everything and emailed a receipt before he left. He performed a quality job at a great price. I highly recommend Southern Service for any of your plumbing needs.

Great small business!

Hank came to give us an estimate the same day we called him and was available to come back as soon as we were ready for the install. He is very personable and easy to work with. He even came back later the same day after the company that delivered the appliance told me they couldn't hook it up to the gas line. Stefany Evans.

Timely, thorough, trustworthy. I have already recommend them to two friends.

Professional Personable Skilled

We absolutely loved working with Southern Service. On time, attentive to details, went over the top fixing some problems that were present from previous work, and walked us through everything we needed to know to maximize and care for our new water heater. Most importantly, did exactly what he promised to do and when. He also left the work area clean and neat. I am thrilled and will recommend Southern Service to anyone looking for plumbing installation and repair.