Prosteam Carpet Care and Restoration

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Learn about our screening process

14 Years In Business

Company Details

Contact

PO Box 242
Cedar Rapids, IA 52213
http://prosteamiowa.com

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 6:00 PM
  • Sun: 8:00 AM - 6:00 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Carpets/HVAC/Upholestry
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.5
520 Verified Reviews
  • 5
    394
  • 4
    78
  • 3
    20
  • 2
    16
  • 1
    11

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality
Showing 421-430 of 520 results
4.5 Tiffany T. O Fallon, MO
6/22/2018

Technicians were very polite and professional

Response from Company:

Thank you for the great review

5.0 Nancy C. Brighton, IL
6/20/2018

Very professional, prompt, answered any questions we had and our carpet looks new again. Thank you.

Response from Company:

Thank you for the great review

5.0 Hal L. Fenton, MO
6/20/2018

Response from Company:

Thank you for the great review we?re so glad that you were happy

4.0 Heidi M. Lake Saint Louis, MO
6/19/2018

We bought a new home and wanted the carpets and hardwood cleaned before our furniture arrived. They were done and the service was professional. I was hoping the hardwood would look better after sealing it but there were still some visible scratches, though they still look pretty good. I have never had hardwood floors so I don't know how to compare this. Overall, we're happy with them. Customer service was excellent!

5.0 Kathy B. Saint Peters, MO
6/7/2018

Very nice owner and crew. Friendly, but professional. Did a very good job. I would definitely use them again. Very reasonably priced.

Response from Company:

Thank you for the great review were so glad that you were happy

4.5 Vivian M. Saint Peters, MO
6/4/2018

Very prompt

Response from Company:

Thank you for the great review

5.0 Madeline H. Saint Louis, MO
6/1/2018

Dan was very friendly and did a great job. He was very informative when I asked questions about the service being provided. The furniture looks great and all the pet hair and dander was successfully removed.

Response from Company:

Thank you for the great review

5.0 Jamie F. Saint Charles, MO
5/29/2018

Ernest was amazing. He did a great job on our carpets, walked us through everything and even went over a quote for our hardwood floors while he was here. Will definitely be using them again!

Response from Company:

Thank you for the great review

3.5 Barry B. Ballwin, MO
5/24/2018

Best part was they were able to do the job the following day. I was told they had a special of 5 rooms for $150.00. When the tech arrived and gave a bid it turned out my 5 rooms were actually 7 rooms because of the square footage. I can see that but the house was completely empty and took the tech all of 40 minutes to do the job so I think they could have provided the service for the original price. The tech also wanted another $36.00 to do a deep cleanse in a traffic area. When did everything go a la carte? “oh, you want your carpets fully cleaned? That’s extra” We will eventually be replacing the carpet in that area so I didn’t have him do it but I would have expected more. All staff were friendly and except for the heavily trafficked area the carpets look clean. I just received a follow up call from the office which was nice but as I was telling her about the above issues she either hung up on me or we got disconnected. No call back though.

Response from Company:

Hi I have read your review and I just wanted to reach out to you and try to explain what our services include for the 29.95 per room you do receive a truck mount steam cleaning which comes with a mild detergent, deodorizer and color brightener and we give up to 200 sq. Ft. Per room. That cleaning does do an excellent job, but sometimes some carpets may need a deep clean depending on if you have high traffic lanes or pet stains. I do wish we could of made your traffic lanes look better, but sometimes the carpet fiber is broke down and may not be able to be fixed? Also I was in the office when Melissa made the quality check call and you were ex

5.0 Vincent F. Saint Charles, MO
5/24/2018

Response from Company:

Thank you for the great review

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