Pro Ratings & Reviews Iowa Center Point Carpet Cleaning Services

Prosteam Carpet Care and Restoration

4.5

520 Verified Reviews

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process

Learn about our screening process

91% Recommended

14 Years In Business

Company Details

Contact

See Phone Number

PO Box 242
Cedar Rapids, IA 52213

http://prosteamiowa.com

Hours

Mon: 8:00 AM - 6:00 PM
Tue: 8:00 AM - 6:00 PM
Wed: 8:00 AM - 6:00 PM
Thu: 8:00 AM - 6:00 PM
Fri: 8:00 AM - 6:00 PM

Sat: 8:00 AM - 6:00 PM
Sun: 8:00 AM - 6:00 PM

View All Details & Credentials

Achievements

Service Details

Residential Work
Commercial Work

Areas of Expertise

Carpets/HVAC/Upholestry

View All Offerings and Cities Served

Cost Information

Free Estimates
Credit Cards Accepted

Ratings

4.5

520 Verified Reviews

5

394
4

78
3

20
2

16
1

11

Highly rated for

Overall Rating
Customer Service
Quality

Reviews

Showing 211-220 of 520 results

4.0 Kay M. Chesterfield, MO

6/7/2020

Clean Carpets or Rugs in a Home

The $15 'service charge' that wasn't explained to me when I scheduled. I don't like hidden charges, and this really irritated me; if it weren't for that, I would have given customer service and value a five star rating.

Response from Company:

I am sorry you were not informed of the service fee which is for water and waste disposal. All receptionist are trained to go over this with each and every customer. So I do apologize! Thank you, Gina Krohn

5.0 Sherry P. Wentzville, MO

6/7/2020

Repair, Refasten, or Stretch Carpeting- For Business

Response from Company:

Thank you for the great review.

5.0 Danni A. Arnold, MO

6/6/2020

Clean Carpets or Rugs in a Home

5 star service Happy customer!!

5.0 Leonard M. Saint Louis, MO

6/5/2020

Clean Dryer Vent

Showed up on time. Repair man very professional.

Response from Company:

Thank you for the great review!

5.0 Tammy S. Saint Louis, MO

6/5/2020

Clean Carpets or Rugs in a Home

Tory, the technician, was awesome! Very polite, knowledgeable, and fast. And the carpet looks fantastic.

Response from Company:

Thank you for the great review!

5.0 Bernice T. Saint Louis, MO

6/5/2020

Clean Dryer Vent

Very good service, the young man was very polite and got job done

Response from Company:

Thank you for the great review!

5.0 Jessica R. Florissant, MO

6/4/2020

Clean Upholstery and Furniture

Brandon was super thorough, and friendly, too!

Response from Company:

Thank you for the great review!

4.5 June H. Saint Louis, MO

6/2/2020

Clean Carpets or Rugs in a Home

the service man did a great job,

Response from Company:

Thank you for the great review!

0.50 Naomi S. Saint Louis, MO

6/1/2020

Clean Heating & Cooling Air Ducts & Vents

They are not the company to use to clean your vents properly. They are using total deceptive policy to get you in and not doing a thorough job to clean of the vents and the furnace. They used a hose to do the cleaning. If you get your vents cleaned get a professional that does both the vents and the furnace.

Response from Company:

We do clean both vents and furnace if requested we gave you a price of $75 to clean the furnace for you. We also do t use just a hose to clean the vents, we use a truck Mount unit designed to clean air ducts. We do guarantee all of our work and if your un happy about anything we will come back out for you and fix any problems. Thank you

2.5 Abby R. Grover, MO

5/31/2020

Clean Heating & Cooling Air Ducts & Vents

In regards to vent cleaning: Serviceman advised that although they were not able to clean the vents on the upper level of my home (there company is not able to clean the vents due to the material used for that floors venting), cleaning the vents on the main level of my home and the vents on the basement level, as well as the dryer vent would dramatically impact the amount of dust in my home. The price for these recommended items was originally quoted at around $900. The serviceman called his boss at my request to see if they would be willing to do the job for around $700 and he countered a bit higher and we proceeded. It has been 6 months now and I have been switching out my A/C filter every 14 days (using a premium 1800 allergen filter for each replacement - each filter costing about $35). I am a very young & new homeowner so I be been keeping track of the dust pile up throughout my home since the service was performed and have seen absolutely no improvement. Beyond disgusted and disappointed that I believed the serviceman and paid over $700 for what seems to be absolutely nothing.

Response from Company:

When did we perform this service for you? I do not see you in our data base?

Showing 211-220 of 520 results Showing 0 of 0 results

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