Prosteam Carpet Care and Restoration

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HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

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Learn about our screening process

14 Years In Business

Company Details

Contact

PO Box 242
Cedar Rapids, IA 52213
http://prosteamiowa.com

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 6:00 PM
  • Sun: 8:00 AM - 6:00 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Carpets/HVAC/Upholestry
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.5
520 Verified Reviews
  • 5
    394
  • 4
    78
  • 3
    20
  • 2
    16
  • 1
    11

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality
Showing 151-160 of 520 results
5.0 Connie J. O Fallon, MO
9/24/2020

Very professional and did a Great Job. I will tell others about this company and their work.

Response from Company:

Thank you for the great review!

5.0 Jan C. Saint Louis, MO
9/23/2020

Everyone that I talked to at the office were very friendly and knowledgeable about what I needed. Dave was my service rep and he was very friendly, personable and conscientious. He cleaned out my dryer vent and made sure he did a good job. He cleaned the area around the dryer and cleaned up after himself. I was very happy to have that done. Thanks to the people at Pro Steam. I recommend them and I even gave their number to my neighbor.

Response from Company:

Thank you for the great review!

4.0 Susan T. Saint Louis, MO
9/22/2020

Very nice service pro, did a good job.

Response from Company:

Thank you for the great review!

2.5 Shirley J. Saint Peters, MO
9/18/2020

Would not recommend because of cost factor. Was quoted price for full house of $159.75 and after tech adjusted price it was more because size of rooms. Thought full house would be that. Should have been told size of rooms would be more.

Response from Company:

I am sorry you feel this way we do make sure to tell all customers that we have a 200 sq. Ft. Max on any room, as do all carpet cleaning companies have a pet room sq. Ft. Most only give 150 sq. For. If we did not we would have customers trying to have a full basement that is 900 sq. Ft. Counted as 1 room. We do measure and price everything out before we start. Thank you

5.0 Robyne C. Ballwin, MO
9/17/2020

It was an emergency situation and they treated it as such. The carpet looked good as new!

Response from Company:

Thank you for the great review!

4.5 Caleb G. Ballwin, MO
9/17/2020

Don't have any

Response from Company:

Thank you for the great review!

2.0 Melissa L. Glencoe, MO
9/5/2020

The workers left my house a mess. They chipped paint off my walls. In the basement I found mouse poop everywhere, they did not warn me about this. I have a two year old in the house, they got mouse poop everywhere in the basement and did not even tell me. All of her toys were right there. A little warning would have been nice.

Response from Company:

Hi Melissa, do you know where the mouse poop came from? We did call after the service was completed to do a quality check and left a message. We do guarantee all of the work, I did talk to your technician and he did not recall any mouse poop. Please let me know if there is anything I can do. Thank you, Gina Krohn.

5.0 Michael A. Bridgeton, MO
9/2/2020

Zack was professional and knowledgeable.

Response from Company:

Thank you for the great review!

5.0 Therese B. Reeds Spring, MO
9/2/2020

Tori and Phil were both very professional and polite. They did excellent work.

Response from Company:

Thank you for the great review!

4.0 Ryan S. Saint Louis, MO
8/8/2020

Our technician was very polite, respectful and knowledgeable.

Response from Company:

Thank you for the great review!

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