Prosteam Carpet Care and Restoration

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Learn about our screening process

14 Years In Business

Company Details

Contact

PO Box 242
Cedar Rapids, IA 52213
http://prosteamiowa.com

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 6:00 PM
  • Sun: 8:00 AM - 6:00 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Carpets/HVAC/Upholestry
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.5
520 Verified Reviews
  • 5
    394
  • 4
    78
  • 3
    20
  • 2
    16
  • 1
    11

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality
Showing 331-340 of 520 results
5.0 Debbie C. Saint Louis, MO
5/14/2019

Prompt & friendly assistance from the first phone conversation to the technician; excellent follow-up.

Response from Company:

Thank you for the great review

5.0 Jim S. Chesterfield, MO
5/14/2019

Response from Company:

Thank you for the great review

4.0 Kathy F. Saint Louis, MO
5/13/2019

The only issue I had with ProSteam was the arrival time. I chose the 3 - 5 timeframe, the tech didn't show up until after 6

Response from Company:

Thank you for the review, and we apologize for running behind that day.

4.0 Darrel H. Cape Girardeau, MO
5/5/2019

Very friendly and did an outstanding job on the carpet.

Response from Company:

Thank you for the review!

5.0 John D. Ballwin, MO
4/24/2019

Response from Company:

Thank you for the great review!

3.0 Wesley S. Saint Louis, MO
4/23/2019

They quote you a price and it goes up when they come to do the job, they also wanted to charge more to get stains out, that's what I hired them for to begin with, the carpets looked exactly the same when they were done, I would not recommend this company to anyone!

Response from Company:

I tried to call you and left a message about your cleaning. Our coupon does state 29.95 per room up to 200 square feet per room. We do explain that to all of our customers. I am sorry you fell this way, but we did not charge you for all the rooms that did go over the square feet.

5.0 Ori B. Saint Louis, MO
4/12/2019

great work

Response from Company:

Thank you for the great review!

1.5 Leslie D. Saint Louis, MO
4/11/2019

When I contacted this company I said I needed someone to clean the tub surround and grout. I was told that the pro would power wash the tile and grout with a portable power washer. He showed up with a brush and a bottle of cleaner. He did a very good job cleaning the tile but when I asked about the power wash he said he did not do that-another guy does it. I called the company and was given a million excuses but no offer to have the power washer guy do the work. Not good. I feel really cheated.

Response from Company:

I am sorry to hear this, but I am a bit confused we do not have or have ever used a portable power washer or have ever told a customer that we do. We use a special tile and grout tool attached to our truck Mount Cleaning which does an amazing job. I am glad it turned out well, but confused on some of the info you said you received. Thank you

4.5 Frank K. Saint Louis, MO
4/8/2019

Do not use the quote they give you on the phone. They quoted around $400.00 on the phone and when they came out they changed the guote to $740.00

Response from Company:

Im glad you were satisfied with the work we do try to tell all our customers as close as we can get to pricing thats why we come out and do a free pre inspection for you so you know the price up front. We can tell you how much it is per vent and cold air return, but you also have main lines, access panels and other options to choose from like furnace cleaning, sanitizer and electro static air filters. Thank you

5.0 Randra R. Florissant, MO
4/5/2019

they did a great Job.

Response from Company:

Thank you for the great review!

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