Pro Ratings & Reviews Iowa Center Point Carpet Cleaning Services

Prosteam Carpet Care and Restoration

4.5

520 Verified Reviews

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process

Learn about our screening process

91% Recommended

14 Years In Business

Company Details

Contact

See Phone Number

PO Box 242
Cedar Rapids, IA 52213

http://prosteamiowa.com

Hours

Mon: 8:00 AM - 6:00 PM
Tue: 8:00 AM - 6:00 PM
Wed: 8:00 AM - 6:00 PM
Thu: 8:00 AM - 6:00 PM
Fri: 8:00 AM - 6:00 PM

Sat: 8:00 AM - 6:00 PM
Sun: 8:00 AM - 6:00 PM

View All Details & Credentials

Achievements

Service Details

Residential Work
Commercial Work

Areas of Expertise

Carpets/HVAC/Upholestry

View All Offerings and Cities Served

Cost Information

Free Estimates
Credit Cards Accepted

Ratings

4.5

520 Verified Reviews

5

394
4

78
3

20
2

16
1

11

Highly rated for

Overall Rating
Customer Service
Quality

Reviews

Showing 351-360 of 520 results

4.0 Don S. Wentzville, MO

2/28/2019

Clean Carpets or Rugs in a Home

They did a good job and very professional.

Response from Company:

Thank you for the great review and we do look forward to working with you in the future

2.0 Jeremy G. Saint Peters, MO

2/26/2019

Clean Dryer Vent

I am changing my review from a 5-star review to a 2-star review if that tells you anything. We filled out a form on HomeAdvisor and were contacted by Gena within the hour. I explained the situation (error on the dryer, vent needed to be cleared, vent guard broken). She set up an appointment for me the next afternoon. Our technician arrived, did the work that was requested of him, told us that he (or someone else) would have to come back the next day to repair the cover. Cool. (No mention of extra expenses . . . but whatevs . . . ). He came back the next morning, installed the new cover, and then presented us with a $65 bill. It is not the end of the world, but there was no mention of this expense either time I talked to Gena or the technician. What gives? Are they trying to nickel and dime us? Or was their oversight on what it means to offer customer service? Either way, we will not request their services again! Good luck to those that do!

5.0 Greg H. Wentzville, MO

2/16/2019

Clean Carpets or Rugs in a Home

Great job

Response from Company:

Thank you for the great review we do look forward to working with you in the future

5.0 Emily C. Florissant, MO

2/14/2019

Clean Carpets or Rugs in a Home

great job

Response from Company:

Thank you for the great review we do look forward to working with you in the future

5.0 Dana S. Saint Louis, MO

2/14/2019

Clean Upholstery and Furniture

Antonio was awesome! I am planning to have my vents cleaned and have already requested him!

Response from Company:

Thank you for the great review we do look forward to working with you in the future

5.0 Richard Z. Fenton, MO

2/10/2019

Repair, Refasten, or Stretch Carpeting

Outstanding top-to-bottom.

Response from Company:

Thank you for the great review we do look forward to working with you in the future

5.0 Tom K. Bridgeton, MO

2/9/2019

Clean Carpets or Rugs in a Home

They did a wonderful job! They cleaned our couch and it too was great!

Response from Company:

Thank you for the great review we do look forward to working with you in the future

5.0 Boris J. Grover, MO

2/5/2019

Repair, Refasten, or Stretch Carpeting

Very prompt

Response from Company:

Thank you for the great review we do look forward to working with you in the future

5.0 Gregory S. Saint Louis, MO

1/25/2019

Clean Upholstery and Furniture

Once fabric dries looks good.

Response from Company:

Thank you for the great review we do look forward to working with you in the future

5.0 Tom R. Saint Charles, MO

1/22/2019

Clean Carpets or Rugs in a Home

Just bought a house that had very worked in filth and ProSteam removed the majority of it. We will eventually replace the carpet but ProSteam bought us some time. Good company, excellent people.

Response from Company:

Thank you for the great review we do look forward to working with you in the future

Showing 351-360 of 520 results Showing 0 of 0 results

Page 36 of 52

Find More Pros

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

Verify Trade License HomeAdvisor checks to see if the business carries the appropriate state-level license. Verify Insurance As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services. Verification of State Business Filings For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located. Criminal Records Search HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business. Sex Offender Search We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located. Bankruptcy Search We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them. Legal Search for Civil Judgments We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them. Liens Search We use 3rd party data sources to check the principal/owner of the business for liens placed against them. Identity Verification (SSN) HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities. Identity Verification (Reverse Phone Lookup) We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals
**Only for U.S. service professionals

HomeAdvisor's Screening Process

HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. We perform this screening when a business applies to join our network and, if the business is accepted, whenever concerns are brought to our attention. If you have concerns that a pro in our network doesn't meet these standards, please contact us to investigate. We're committed to maintaining a network of trusted home service businesses, and those who don't meet our criteria will be rejected or promptly removed from our network.

Criminal Background Check

Who does HomeAdvisor background check?

The owner or principal of each business in HomeAdvisor's network (with the exception of Corporate Accounts) must pass a background check. Unfortunately, we cannot perform a background check on every employee of a business—the background checks are performed only on the owner or principal. As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies.

What does the background check cover?

We use a third-party vendor to conduct a criminal records search in the county in which the business owner or principal works. Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. Business owners or principals with felony arrests that carry a pending decision or who are convicted of felonies in the past 7 years ago will not be admitted to the network. Businesses or owners convicted misdemeanors or felonies, or who have dismissed charges or arrests on their records involving rape/incest, sex offenses, or lewd and lascivious behavior at any point in time will not be admitted to our network.

Our background check does not exclude service professionals unless the crime at issue is a felony.

*The comprehensiveness of the NCD varies by state. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, IL, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY. After initial admission to the HomeAdvisor network, businesses are re-screened if a concern is reported to HomeAdvisor.

Licensing

We require all pros to attest that they carry the appropriate local and state licensing to practice their trade. Please note that HomeAdvisor does not confirm licensing. Do your own research using online ratings, reviews and through phone interviews before hiring a company.

State Business Filings

If a business states that it's registered as a corporation or limited liability company, we confirm that the company is in good standing in the state in which they operate.

Ratings

Businesses receive ratings from homeowners through HomeAdvisor. Once a business is rated, we require it to maintain an overall average of three stars or greater.

Corporate Accounts

Some businesses are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". When this is the case, we may match you with the Corporate Account or with one of their Corporate businesses. The above screening process does not apply to Corporate Accounts, as HomeAdvisor does not screen Corporate Accounts or Corporate businesses.

We require all users - pros and homeowners - to uphold our core values as outlined in our Code of Conduct.

Please see HomeAdvisor's Terms and Conditions for more detailed information on our pro requirements, screening processes, and disclaimers.

Ready to start a project?

Check out these tips from Matt Zurcher, Sr. VP of Customer Care.

View Project Tips

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change

Project Details

Name

Required

Required

Address

Required

Zip Code

Phone

Required

Email

Required

Yes, I would like free project cost information

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.