Prosteam Carpet Care and Restoration

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

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91% Recommended

14 Years In Business

Company Details

Contact

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PO Box 242
Cedar Rapids, IA 52213

http://prosteamiowa.com

Hours

Mon: 8:00 AM - 6:00 PM
Tue: 8:00 AM - 6:00 PM
Wed: 8:00 AM - 6:00 PM
Thu: 8:00 AM - 6:00 PM
Fri: 8:00 AM - 6:00 PM

Sat: 8:00 AM - 6:00 PM
Sun: 8:00 AM - 6:00 PM

View All Details & Credentials

Achievements

Service Details

Residential Work
Commercial Work

Areas of Expertise

Carpets/HVAC/Upholestry

View All Offerings and Cities Served

Cost Information

Free Estimates
Credit Cards Accepted

Ratings

4.5

520 Verified Reviews

5

394
4

78
3

20
2

16
1

11

Highly rated for

Overall Rating
Customer Service
Quality

Reviews

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Showing 161-170 of 520 results

2.0 Nick P. Lake Saint Louis, MO

8/8/2020

Clean Carpets or Rugs in a Home

Small additional charges here and there. Did not pretreat the areas I indicated. Stains still present. I ended up using resolve and got it right up. Not worth the $200. Carpet did not smell or look fresh. Disappointed.

Response from Company:

Hi Nick I do think we came back out for you to fix any problem areas. We do guarantee are work. Let me know if there is anything else we can do.

5.0 Sandra F. Saint Louis, MO

8/8/2020

Clean Heating & Cooling Air Ducts & Vents

Anthony was wonderful. Very professional and respectful in everyday. He explained everything he was doing and took the time that was needed even though the job was a messy one. I WOULD recommend Steam Pro. I live supporting locally owned businesses.

Response from Company:

Thank you for the great review!

4.0 Doug M. Saint Peters, MO

8/5/2020

Clean Heating & Cooling Air Ducts & Vents

Technician was pleasant, knowledgeable, explained everything quite clearly.

Response from Company:

Thank you for the great review!

5.0 Sarah G. Ballwin, MO

8/1/2020

Clean Dryer Vent

Get value and customer service all around

Response from Company:

Thank you for the great review!

3.5 Andrew L. Florissant, MO

7/30/2020

Clean Heating & Cooling Air Ducts & Vents

(No comments provided)

Response from Company:

We do not like negative reviews and we do guarantee all of our work. You should of also received a quality check call after the service so you could voice any concerns. Please let me know if I can send someone out to take a look.

5.0 D J. O Fallon, MO

7/29/2020

Clean Heating & Cooling Air Ducts & Vents

Brandon was very professional and answered all of our questions.

Response from Company:

Thank you for the great review!

5.0 Marnessia H. Florissant, MO

7/29/2020

Clean Heating & Cooling Air Ducts & Vents

Response from Company:

Thank you for the great review!

5.0 Stacy J. Saint Charles, MO

7/29/2020

Clean Upholstery and Furniture

Response from Company:

Thank you for the great review!

5.0 Scott M. Eureka, MO

7/28/2020

Clean Dryer Vent

Response from Company:

Thank you for the great review!

5.0 Sue W. O Fallon, MO

7/27/2020

Clean Upholstery and Furniture

Response from Company:

Thank you for the great review!

Showing 161-170 of 520 results Showing 0 of 0 results

Page 17 of 52

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We use a third-party vendor to conduct a criminal records search in the county in which the business owner or principal works. Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. Business owners or principals with felony arrests that carry a pending decision or who are convicted of felonies in the past 7 years ago will not be admitted to the network. Businesses or owners convicted misdemeanors or felonies, or who have dismissed charges or arrests on their records involving rape/incest, sex offenses, or lewd and lascivious behavior at any point in time will not be admitted to our network.

Our background check does not exclude service professionals unless the crime at issue is a felony.

*The comprehensiveness of the NCD varies by state. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, IL, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY. After initial admission to the HomeAdvisor network, businesses are re-screened if a concern is reported to HomeAdvisor.

Corporate Accounts

Some businesses are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". When this is the case, we may match you with the Corporate Account or with one of their Corporate businesses. The above screening process does not apply to Corporate Accounts, as HomeAdvisor does not screen Corporate Accounts or Corporate businesses.

Verify Trade License HomeAdvisor checks to see if the business carries the appropriate state-level license. Verify Insurance As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services. Verification of State Business Filings For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located. Criminal Records Search HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business. Sex Offender Search We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located. Bankruptcy Search We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them. Legal Search for Civil Judgments We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them. Liens Search We use 3rd party data sources to check the principal/owner of the business for liens placed against them. Identity Verification (SSN) HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities. Identity Verification (Reverse Phone Lookup) We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

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HomeAdvisor Screened & Approved

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In Business Since 2012

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HomeAdvisor's Screening Process

Criminal Background Check

Who does HomeAdvisor background check?

What does the background check cover?

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Ratings

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