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Learn about our screening process97% Recommended
9 Years In Business
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Areas of Expertise
- Garage Doors
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Reviews
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Showing 381-390 of 1109 results
5.0
Kevin J.
Memphis, TN
6/4/2015
unknown
5.0
Pradeep N.
Cordova, TN
6/3/2015
Precision is a good company to work with. I called them yesterday evening. Person who answered the call is nice. She got details of the problem and set the appointment for next day. She also explained about emergency service and rates as I called late hours. Wes is the technician on this job. He came before time and finished the work in less than an hour. Technician has good knowledge and experience. He answered all our questions and fixed all issues with minimal cost. I definitely recommend this company.
5.0
Daniel D.
Memphis, TN
5/28/2015
Everythibng went very well. Arrived on time and fiinished quickly so I could get to work.
5.0
Stan H.
Germantown, TN
5/27/2015
No problems
5.0
Dennis C.
Collierville, TN
5/21/2015
unknown
5.0
Dawn D.
Spring, TX
5/14/2015
unknown
4.0
Ralph C.
Memphis, TN
5/8/2015
Everything went well as planned and requested. The serviceman offered/suggested and additional an door spring, but due to budget and cost I declined the offer and just stuck with the Angie's List Roller replacement offer.
5.0
Paul L.
Southaven, MS
5/7/2015
unknown
1.0
Edward N.
Memphis, TN
4/30/2015
36 hours later - after the door had gone up and down THREE times - the door came back off the track. Called precision, they came back out and put door back on track. They then charged us $69 for coming back out saying the initial work was not warrantied. I told them it had been less than 2 days and the door had gone up/down three times, and they had never cautioned us against not using it, to which they responded (in essence) tough luck and pay us $69 for the second service call and that repairs aren't warrantied as it worked when the tech left. We did our best to disagree through calls with multiple people in the office to no avail. Needless to say, we didn't buy our new door ($2000+) from Precision and gladly spent a few more dollars to buy it from someone else!
Response from Company:
Dear [Member name removed], I am sorry you did not have a good experience with us. I reviewed your file and did verify that you received the safety inspection that was done on your door on December 1. 2014. In that inspection the tech did note that the Gear and Motor Assembly, Safety Eyes, Safety Eye Wiring, Door Balance, Springs, Rollers, Cables, Drums, Tracks and Door had all failed the safety inspection and were not going to perform as desired. I am sorry that you feel that paying for the technician's time and services was not money well spent. I wish you had called into the office to speak with me as I am the office manager and would have been happy to take care of the matter with you. We have a 100% Satisfaction Guarantee policy and we stand behind that. If you will please give me we will rectify the situation. Sincerely, Soni Frazier Office Manager Precision Door Service of Memphis
5.0
Shelley M.
Southaven, MS
4/27/2015
Everything was great. Â The service guy called and asked if he could come early, which was great and he arrived within 15 minutes. Â He went right to work. Â He was friendly and professional. Â I will definitely use this company again AND recommend them to my friends and family.
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