Heritage Home Service

Josh was very professional, thorough, and personable, explained all my options, i.e., work to be done and costs, and on a scale of 1 to 10, he' a 12! Don't let him get away!

Steve was awesome and advised what was needed to make our furnace run more efficiently! I'd highly recommend Heritage!

Nate P and Chris B were very prompt and professional. Updated Electrical panel, vented bath exhaust fans, tested & where necessary replaced outlets, installed ceiling fan. Explained everything in advance as well as cost. Highly recommend.

From our initial phone call on Saturday afternoon after discovering a leak from a tank under our stairs, to the completion of the job, my husband and I were thoroughly impressed by Heritage. As mentioned, we called on Saturday afternoon and got an answering service. Within 10 minutes we received a call back from a very friendly woman in customer service, who gave us an appointment for Monday afternoon, since it was (fortunately) not an emergency. Got a phone call when Dennis P. was on his way, which was at the beginning of the time window we were given. When he arrived, I showed him where the issue was and let him take a look around. He came to me a short time later with not one or two but five different options of varying price range. I really appreciated that he took the time to write all that up and go over it with me, and that I never felt pressured to do additional work. I was happy that I was given choices and was not given a sales pitch of things that "had to be done." Dennis did discover a couple issues, including a septic pipe that was not capped, but literally just covered with a piece of aluminum foil. Needless to say, I was thankful that he took the time to go over the system and see if there were other issues and that he alerted us to this problem. Not happy that our home inspector missed it! My husband was also very impressed with Dennis - he was very friendly and personable, as well as very patient; explaining things to us without a lot of technical jargon, and making sure we understood and were comfortable with the information. We were both amazed at how neat and professional the work was, and that Dennis had completely cleaned up any trace of the work he did when he was done. This was our first experience with Heritage and while I can't speak to what it may have cost if someone else had done the same work, I can honestly say that my husband and I very happy that we called Heritage, and that we worked with Dennis. We certainly don't have money to burn, but we also know the value of hard work, professional excellence, and peace of mind, and we feel that we got all of these in our experience with Dennis and with Heritage.

The tech Dan P. was great. He took his time to clearly explain the issues and my possible options. Great service on his part. -John R.

A job well done.

This technician is professional in every way. My wife and I would recommend Matt to anyone. He is all of the following: honest, super qualified, courteous, efficient, cleanly, fair, good communicator, punctual, and a hard worker. We're extremely satisfied with the service that this technician provides.

Josh was very professional in every way. His explanations of what was needed to correct the problem was clear and understandable. The work was done in short order. We are more than satisfied and would not hesitate to recommend him to anyone.

Mike Desmarais was very professional and very thorough. I would recommend him with no hesitation. The annual maintenance contract is reasonably priced. The gotcha would be any additional work that is required, as that can get pricey.

Rodney was very prompt and professional.