Heritage Home Service

They were very prompt to come out. The technician was very professional. He did an excellent job, cleaned up afterward. Great service. Seemed on the higher price range.

Very professional, nice estimate with options. They arrived when they said they would be at my house. They were very clean, they covered their boots when in the house. Overall a pleasant experience.

Heritage plumbing and electrical I had to wait awhile but the Tech. Matt showed up I did an excellent job and said if I need help adjusting my security lights give a call. Ty..

I needed a new faucet for my kitchen sink. I was called earlier than the estimated appt. window. The work was done promptly. I will definitely call them going forward.

I recently contacted Heritage about a water pressure problem we've been having. The customer service representative over the phone informed me that the estimate would be free of charge. 2 days prior to our scheduled appointment, I called back to confirm that the estimate is free and was told it would be. On the day the technician came to our house, we were told that the estimate would not be free, instead we would be charged $175 diagnostic fee! Furthermore, the quality and service provided by each Heritage technician varies greatly. There's no way of knowing what kind of service you will receive.

Emergency on a weekend. I called Heritage and someone was here an hour later. He took 30 minutes to fix the problem and it was done clean, and well. The plumber took great care to cover his work boots and respected my home as if it were his own. Highly recommend.

Work was very good but price was sort of high.

The team at Heritage were professional, courteous, and respectful of my time. The delivered and installed the agreed upon utilities in full and in a timely manner.

I had a leaking faucet and needed help with the repair. Knowing the problem, I purchased a new faucet and had it ready at the house. The repairman was there for under a half an hour and charged me over $400. The told me up front that they would charge me $75 to diagnose the problem which would be waived if I agreed to the work. I was shocked at the price but felt trapped. My choices were to take a day off of work, lose $75 and wait another few days to get a different plumber in or just suck it up. Also, my appointment was scheduled for 8-10 am, and I had my mother in law come over as a favor for me and somehow my appt got changed in the system to 10-1. That is not cool when I have someone already doing me a favor. Overall I was completely annoyed with Heritage.

True to their word, polite, top-notch quality work