HomeAdvisor screened and approved seal

Corporate Account

This company is a corporate account and is not screened by HomeAdvisor.

Learn about our screening process
Learn about our screening process

63 Years In Business

Company Details

  • Bilingual

Contact

Serving You Locally
Northlake, IL 60164
www.empiretoday.com

Hours

  • Mon: 5:00 AM - 12:00 PM
  • Tue: 5:00 AM - 12:00 PM
  • Wed: 5:00 AM - 12:00 PM
  • Thu: 5:00 AM - 12:00 PM
  • Fri: 5:00 AM - 12:00 PM
  • Sat: 5:00 AM - 12:00 PM
  • Sun: 5:00 AM - 12:00 PM
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Carpet Flooring
    • Laminate Flooring
    • Hardwood Flooring
    • Tile & Vinyl Flooring
    • Window Treatments
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    4.1
    353 Verified Reviews
    • 5
      222
    • 4
      70
    • 3
      17
    • 2
      12
    • 1
      32
    Showing 1-10 of 353 results
    5.0 Dalina P. Lithonia, GA
    9/26/2022

    I was in the process of renovating my rental property and needed to change out all the carpets in the entire house due to renter's wear and tear. I knew it would cost alot but was not looking to put out all that money upfront. My sales person Dave Dyer was very professional and was very informative. He was also very determined to help me get the right price for the job. I was approved for the financing option which was very easy and quick. We set up a date to install the carpets and when the crew came to install; they called 30 minutes out to give me the heads up and the installation took about 5 to 6 hrs. They took out all the old carpets in each room, including closets and all living spaces....whew this was a big job and I was very satisfied with the final outcome. I was a bit apprehensive going with a big company due to hidden costs but everything was flat out written out in black and white as well as zero interest financing. Thank you Empire team and Dave Dyer!

    3.0 Dorothy H. Covington, GA
    9/8/2022

    They messed up and would not fix it.

    1.0 Sonnie H. Duluth, GA
    8/9/2022

    I had such a bad experience with this company, my patience ran out. The measurer came by (nice guy) and the installer came (nice guy). The installer said it was not indicated that it was a runner for the stairs, so the carpet was not cut right. Left. I called customer svc, and they said they will correct it (nice guy again), and I got a text saying the installer was coming. Never showed up. I call customer service again. Again. Again and again. No response. Finally speak to a lady (a nice lady) who confirmed my hunch that since it was priced wrong, it was just not being done. So then why not just tell me so I can get on with my life and go through Home Depot which they originally told me their process and work were superior? I call today to confirm that it was canceled and refund processed so I can order through Home Depot. Guess what? The refund was not processed. Everyone who works there is very nice and I tried to give everyone the benefit of the doubt because we all can have bad days. But how does nothing get done correctly on every level?

    5.0 Priya M. Cumming, GA
    8/5/2022

    Easy one day install with quality carpet.

    5.0 Traci C. Hampton, GA
    7/29/2022

    Great service. Professional and quick

    5.0 Linda H. Conyers, GA
    7/6/2022

    Quick install...professional

    0.50 Joyce K. Atlanta, GA
    6/20/2022

    Empire told me one thing, I hired them to replace my kitchen tiles paid them and when the guy came to do the work, he tells me cannot do it because there is a dip in the floor I cant understand, why they did not tell me this before I paid them. I got my money back. but it took a while and my floor is not done.

    0.50 Holly C. Carrollton, GA
    6/7/2022

    DO NOT HIRE THIS COMPANY!!! I was told my flooring project would be a one-day job, but it is 2 weeks after the start of this installation and I have not heard from Empire since giving them my money. The contractor they sent to install my laminate floors did an extremely sub-par job. I was told they would have to come back to complete my stairs (was having carpet replaced with laminate) but no one called to reschedule. When I called customer service 4 days later, I was told that carpet is my only option and the woman in the ATL office got an attitude when I said that carpet would not work for my lifestyle and that is not what I signed my contract for. It is now 2 weeks since the start of this installation and I cannot get ANYONE from this company to answer my calls or help me figure out what is going on. They will take your money, do an extremely poor installation (if they do one at all) and then will never get back to you. AVOID EMPIRE AT ALL COSTS.

    5.0 Amos B. Atlanta, GA
    5/27/2022

    I Am so happy with my Beautiful New floor.

    Photos

    Empire Today - Atlanta
    3
    Install and Consultation
    7
    Surfaces

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
    To find more licensing information for your state, visit our Licensing Requirements page.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
    Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

    **Only for U.S. service professionals

    Final Step - Confirm Your Appointment:

    Confirm your appointment with on , - Change


    Required
    Required
    Required
    Required
     
     
     

    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.