Benjamin Franklin Plumbing - Indianapolis

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Corporate Account

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41 Years In Business

Company Details

Contact

Serving You Locally
Indianapolis, IN 46268
http://www.benjaminfranklinplumbingindy.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Plumbing Repair, Replacement, & Maintenance
View All Offerings and Cities Served
Deals

Cost Information

  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.3
242 Verified Reviews
  • 5
    138
  • 4
    43
  • 3
    10
  • 2
    2
  • 1
    12

Highly rated for

  • Customer Service
Showing 111-120 of 242 results
2.5 Virginia M. Indianapolis, IN
7/22/2018

My faucet was installed and it has a leak . I was not satisfied with this company's work.

4.0 Carolyn E. Indianapolis, IN
7/19/2018

Response from Company:

Thank you for the review, Carolyn!

5.0 Marquitta N. Chester, VA
7/14/2018

Quick and on time.

Response from Company:

Thank you for the great review, Marquitta! We are thrilled to hear things were resolved for you in a timely and efficient manner. Have a great day! - Stevie N.

3.5 Charles S. Connersville, IN
7/5/2018

A little more expensive than if you were to shop around. especially for bit jobs. Great for last minute / emergency fixes. Very fast response. good for people who have to keep a schedule.

Response from Company:

We appreciate you taking the time to provide us with your feedback, Charles. We look forward to continually providing you with excellent services. Have a great day! -Elle

5.0 Ted B. Nashville, IN
7/3/2018

The technician (Don H)) was very knowledgeable and was able to fix the strainer very quickly. He also "cleaned up" the plumbing from the disposal to the main drain and know I am able to put away my cleaners and stuff very neatly.

Response from Company:

Thank you so much for the glowing review, Ted! We will be sure to forward your feedback to Don and his manager so he can be recognized for a job well done. Enjoy your day! -Adaline

5.0 Kristin B. Indianapolis, IN
6/19/2018

They were able to get a plumber to our home quickly and the service was excellent. Everyone in the scheduling department was very pleasant and the plumber who did the work was very professional.

Response from Company:

Thank you for the great review Kristin! We'll be sure to pass this information along to the responsible employees. Please let us know if you have any further questions! -Paige

5.0 Lenora H. Indianapolis, IN
6/15/2018

He was courteous and efficient.

Response from Company:

HI, Lenora! Thank you so much for your review! It's wonderful to hear our technician provided you with excellent customer care. I hope you have an amazing day! -Elle

0.50 Jeff S. Indianapolis, IN
6/14/2018

Plumber came out fairly quickly, so that was good. We told him there was a leak so he went to check. There was clearly puddling of sewage on the vapor barrier and a stain on the pipe. Plumber came back and told us that there was no leak in the 4 inch PVC, but we had a crack in the foundation. This crack was supposed to be the culprit where the sewage was coming from. I'm not going to say this was an easy fix, but they either lied or was not a good plumber, and then took money from us after doing so. Deciding to get a second opinion was the right way to go as this saved us hundreds of dollars in getting foundation guys out. BF says they will refund the money if we send them our receipt from the other company, which we'll do. We'll see if they honor that.

Response from Company:

Hi, Jeff. Thank you for taking the time to leave us a review. We apologize for the frustration you experience during our technician visit. If you are still needing assistance with the refund being processed please feel free to reach back out to us. Thank you and have a good day! -Elle

5.0 Barbara T. Indianapolis, IN
6/4/2018

arrived on time very friendly completed the job in a timely manner would hire again

Response from Company:

We appreciate your feedback! Thank you for taking the time to submit a review. Have a wonderful day! -Paige

4.0 Mari H. Nashville, IN
6/1/2018

The technician came over the same day, couple of hours after I had spoken to them which was great! He was very nice and efficient and it took him no time at all to diagnose and fix the problem with my leaking shower. Basically he needed to change a "cylinder" or "cartridge" or something (looked almost like replacing a small refrigerator filter) He was in and out in about 30-45 minutes and charged $352 for the job. This to me sounded rather expensive but other than that, he did a good job, quickly and efficiently and the part and work has a 2-year warranty so all in all I was okay with it.

Response from Company:

Hi, Mari. Thank you for taking time out of your day to leave us a review. It is wonderful to hear the technician was able to quickly complete the repair for you. Please don't hesitate to reach out to us in the future if you need any additional assistance. Enjoy your day! -Elle

Photos

Benjamin Franklin Plumbing - Indianapolis
5
Benjamin Franklin Team
2017 SSA Badge
PHCC

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