Benjamin Franklin Plumbing - Indianapolis

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Corporate Account

This company is a corporate account and is not screened by HomeAdvisor.

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Learn about our screening process

41 Years In Business

Company Details

Contact

Serving You Locally
Indianapolis, IN 46268
http://www.benjaminfranklinplumbingindy.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Plumbing Repair, Replacement, & Maintenance
View All Offerings and Cities Served
Deals

Cost Information

  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.3
242 Verified Reviews
  • 5
    138
  • 4
    43
  • 3
    10
  • 2
    2
  • 1
    12

Highly rated for

  • Customer Service
Showing 91-100 of 242 results
4.5 Linda C. Indianapolis, IN
10/6/2018

Work was performed timely and great cleanup was done. The Plumber was business but friendly and personable.

Response from Company:

Hi Linda, and thank you for the review! We are so glad that you were pleased with the service that your technician provided, and we thank you for sharing you experience! Have a great week! - Jack

3.5 Daniel J. Indianapolis, IN
9/29/2018

Too expensive!

Response from Company:

Thank you for the review, Daniel. We are glad to see that you are happy with the service that you received, but hate to see that you were less pleased with the cost. We do offer a 100% guarantee on all of our work, and only employ highly trained and skilled technicians. Due to these things, our costs are sometimes higher than competitors, but we give our customers the benefit of knowing it is done well. We look forward to working with you again! Have a great day! - Jack

5.0 James K. Indianapolis, IN
9/28/2018

Courteous and reliable technicians, always show up on time and clean up their mess. Great company!

Response from Company:

Thank you for the awesome rating and review, James! It is our pleasure to serve you, and we look forward to working with you in the future. Have a wonderful week! - Jack

4.0 Karen K. Indianapolis, IN
9/27/2018

Very nice and quick. Pricey

Response from Company:

Good Morning, Karen. We are so glad that your repair went smoothly! We look forward to working with you again, and wish you a fantastic day! - Jack

1.0 Bill G. Indianapolis, IN
9/19/2018

Wouldn't give estimate over the phone, showed up, estimated replacement of refrigerator ice maker supply valve, a fifteen minute job and a $10 part at $350. Didn't have them do the job, but they charged me $49 and wouldn't give me a receipt. Could not reach anyone at company, only answering service. Horrible experience.

Response from Company:

Good Morning, Bill. We are sorry to hear that your experience was anything less than exceptional. We have forwarded your comments to the GM for review. Thank you for taking the time to provide this feedback, and we hope you have a great day. - Stevie N.

5.0 Vernon D. Avon, IN
9/14/2018

He was very polite, assessed the situation , gave the recommendation and did the work in than an hour. Highly recommend him.

Response from Company:

Hi, Vernon! We are so pleased to receive your recommendation! Thank you for the outstanding review, and have a fantastic day! - Liv

5.0 Jacquelyn C. Indianapolis, IN
9/14/2018

He was GREAT, very nice, very informative, talked me through the whole process and even went to the store and replaced a couple hoses that he said were old and outdated (he didn't have to do that) AND didn't charge me more for it. Awesome service.

Response from Company:

Good Morning, Jacquelyn! This is the experience and level of service we strive to achieve with each customer interaction. Thank you so much for sharing your experience with others! We look forward to serving you again in the future! Have a great day! - Stevie N.

5.0 Elizabeth W. Indianapolis, IN
9/11/2018

Response from Company:

Good Morning, Elizabeth! Thank you for the outstanding review! Have a wonderful day! - Stevie N.

2.5 Linda D. Indianapolis, IN
9/8/2018

Pricing for faucet extremely high and installation cost too high.

Response from Company:

Good Morning, Linda. We are sorry to hear that you were not pleased with your experience with us. We always strive to provide outstanding service at a fair and reasonable price. We do offer a 100% guarantee on all of our work, and only employ highly trained and skilled technicians. Due to these things, our costs are sometimes higher than competitors, but we give our customers the benefit of knowing it is done well. Thank you for taking some time to leave a review, and we hope you have a great week! - Stevie N.

5.0 Barbara K. Indianapolis, IN
9/8/2018

Response from Company:

Hi Barbara, and thank you for the excellent review! Have a great day! - Liv

Photos

Benjamin Franklin Plumbing - Indianapolis
5
Benjamin Franklin Team
2017 SSA Badge
PHCC

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