Foundation Recovery Systems

I didn’t like that they took too many shrubs and landscaping out to get the heavy equipment in, which I don’t think they needed to use.

We were very pleased with this company. Mark Stone came out to give us a bid and answered our many questions.  We had several companies come out to bid, and while they all seemed to have different ideas on what to do (we found out our house was unique) and one that didn't even want to touch it, we were very pleased that Mark Stone was confident Foundation Recovery would be able to do the job. We originally were quoted 4 piers but once the work was started it was decided it would be better to add another one on the end of the house; adding an additional $1400 cost, but we agreed as we wanted the foundation repair to be right.  All of the crew (with Nick as the Forman) that came out were very friendly, took time to answer our questions as the work was being done and were very hardworking.  This also came with a transferable lifetime warranty.

Cracks in Sheetrock and some cracks in brick also.

It's great!   Workers were pleasant, conscientious and polite.  Worked very hard and got the job done in two days (making two separate trips).  I would highly recommend this company to anyone!  Salesman was Marty.  He was very helpful and kind.  We truly enjoyed meeting him.

They jack hammered around the outside wall of bedroom and bathroom downstairs, tore out part of the wall between bathroom and bedroom and took out about 2 feet from the floe up of each affected wall. They laid the drains, and dug the hole for the sump in the closet between the bedroom and bathroom. Unfortunately, at some point concrete dust got into the water drain pipes. This caused drainage problems which I noticed 2 days later after they had repaired the walls and laid new concrete and cleaned up the mess. They were very responsive to my call about the drain and sent out a plumber at their expense to fix the problem. I was very satisfied with their work

Salesman was very professional and knowledgeable, until I had questions later. He was hard to reach, and when I did, his answer wasn't great. I had specifically asked about the work done under a concrete slab: How would they remove the concrete? With a saw? His initial answer was "yes," but then he said it depends on the crew. In other words, he didn't know, and should have just said that. My concern about the concrete removal was a non-issue. They used a jackhammer, and removed a square fairly cleanly. However, they did not pack the dirt down before replacing the concrete, meaning it sank after a good rainfall, leaving a big void under the slab. It was no trouble getting that work redone, although the original pour looked better from the surface. I am satisfied and confident in the pier-work and the hardware itself, and glad I had the work done for piece of mind.

Salesman is very friendly and "talks a good game" to sell you on their company.  When they did the work they damaged the siding on the house, knocked down the drain pipe, and damaged the portico on the entrance to our home.  Instead of returning the dirt to the trench they dug to work on the foundation they spread it all over half of the front lawn.  It was a mess!  I called the company repeatedly to complain about the mess they left but they did not accept responsibility.  We had to hire someone to repair all the damage to the house, which they did pay for eventually, put we had to hire someone else to repair the damage to the lawn.  The foundation crack was under the front door and they supported one side but not the other.  I called the company repeatedly to ask them to fix the problem but they denied any responsibility.  The job was not completed properly and I ended up calling another company to come in and repair the problem.

The end result met our expectations, and 6 months later, we do not have a problem with water, or the house settling anymore. The working crew was very professional, and tried to minimize the mess and inconvenience as much as they could (though there was still quite a mess). The things that didn't go so well -  They hit one of our gutters with their machines as they were digging, and have still not replaced it - though they said they would Pay attention to how the contract is written, because we bought so many pounds of the "polyfil" material that they would use to inject under our house and were told that we would only pay for what was actually used (if less) and we would pay more (if more was needed), they just put the estimated amount in the contract so that you have a better estimate of the final price. We only used about 1/8 of the estimated amount, and it was kind of a hassle to get them to take that extra money off the final contract price, because nowhere did it say in our contract that they would take the money off the final price. They did take the cost down, BUT said there was a minimum cost to bring that crew/truck out which was more than we had met with the amount of material we used, and we had never heard of this "minimum" cost before. I did feel like he was being honest, but it kind of sucked to feel like you paid more than what you used, since that was not explained up front (and I think that was the case because they thought our house would need a lot more work than it did) Ruts were run down our driveway because members of the crew could not keep the trailers on the driveway The black tar paper stuff they used to adhere to our foundation to address the cracks has started peeling off. I am still not sure what to do about that. In the end, I would have them do the work again. Just watch out for how the contract is worded, and take pictures of any damage.

They did a good job and they were timely.

It went ok overall. They happened to come after a snow storm and our yard was torn up. The reseeded the area but it came back as weeds and the ground is still uneven. We are having another provider to come back and even the ground and reseed for the fall. The did great on the pillars.