- Residential Work
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process88% Recommended
15 Years In Business
Company Details
- Bilingual
Hours
- Mon: 7:00 AM - 9:00 PM
- Tue: 7:00 AM - 9:00 PM
- Wed: 7:00 AM - 9:00 PM
- Thu: 7:00 AM - 9:00 PM
- Fri: 7:00 AM - 9:00 PM
- Sat: 8:00 AM - 5:00 PM
- Sun: Closed
View All Details & Credentials
Service Details
Areas of Expertise
- Windows
- Roofing (GAF Master Elite Certified Contractor)
- Siding (James Hardie Elite Preferred Installer)
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 361-370 of 536 results
1.5
Margaret S.
Apollo Beach, FL
9/20/2016
The salesmen were great, but what they promised was not accomplished. Work was left unfinished and when I called, my calls were not returned. I was told that for any unused materials, I would be credited for - there were at least 6 sheets of plywood not used. I should say here, that it was not a good grade of plywood, at that. It split and there were holes in it. I just am very disappointed in the whole experience. I am 80 years old. Thank goodness I have a kind neighbor who can fix the mess they left - big gaps in the overhang in the back, very shoddy. I showed it to the man who came to inspect the work, and called the installer and left a message. He has never returned that call.
Response from Company:
Hello Margaret, We are still working fervently to resolve all your concerns. The installer did not respond as he is no longer part of the installation team. We appreciate your patience as we work as quickly as possible to satisfy you, our valued customer. Thank you. Quality Control | DaBella Exteriors LLC
1.5
Gary O.
Eagle Creek, OR
9/18/2016
Make sure to get other bids first. Huge BS factor, high pressure sales. We were told other roofers were 7 months out and DaBella was a month out. The roofers were here in 2 weeks. Very good. We Were told the job would be monitored by DaBella, it wasn't. We paid top dollar and expected the company would provide quality. The two roofers did speak English pretty good and were hard working. The day after the job was done a rep from DaBella called to say she was picking up the check. We told her we had a couple of issues we wanted to discuss with her when she arrived. She called back to say she was too busy to get the check and sent an office boy. We're still waiting to see if some of the shingles lay flat.
Response from Company:
Hello Gary, We take all reviews and feedback very seriously, especially our President, and we want to sincerely apologize for the experience you had after the roofing project, as well as for the misunderstanding our sales rep caused regarding what would happen during the roofing project. Unfortunately it is not possible at this time to have a representative on every job site at all times, but please be assured you received a high quality roof with an unbeatable warranty that is triple backed. If you still have any questions or concerns beyond what we have addressed thus far for you, please feel free to call our office directly ta 503-641-7676 and we will take care of them for you as quickly as possible. Thank you for being valued Dabella Exteriors customers. Have a great day! Quality Control | DaBella Exteriors LLC
5.0
Donna D.
Canby, OR
9/13/2016
Did a wonderful job of explaining the project....what they would do and why. Even down to what we could expect of the actual work crew. They showed up to do the job even sooner than they anticipated. The worksite was left incredibly clean.
2.5
Aaron A.
Tacoma, WA
9/11/2016
Had a terrible experience with this company. Promised top tier service had 4 to 5 skipped and cancelled appointments, unwanted changes to materials, charging for replacement materials ludicrously higher (charging tongue and groove instead of plywood price). Not pleased with them at all.
Response from Company:
Hello Aaron, It is with great concern that I address the incident you experienced with our company back in April 2015 during the installation process as outlined in your review, as we do not get feedback of this nature very often. Our company values all of our customers and any feedback that is provided. We sincerely apologize for any inconvenience this may have caused. We still stand by our apology and we had taken all the necessary steps with the installer back in April 2015 when we did your roofing project to make sure that this type of problem does not happen again. When it was discovered the installer used different material than was originally understood (although unwanted but not an intentional change of materials), we did what we could to make it right by you by discounting the cost of the entire project which included the cost of the materials not used during the project. If you have any other questions or concerns please do not hesitate to give us a call direct at 877-744-3064, option 3. We are more than happy to help. Thank you for being a valued Rêve Exteriors customer. We hope you have a wonderful day! Sincerely, Brett | Quality Control Manager | Rêve Exteriors LLC
4.0
Brian S.
Kirkland, WA
9/9/2016
Well the contract was with Reve Roofing the work was done by Camp Roofing. They were very professional very good at what they did. I was very happy with the job
4.0
Haley T.
Caldwell, ID
8/28/2016
Depending on the sales person that gets sent out, the experience can be phenomenal. As a young female (22) looking to remodel a house, sometimes it is hard for me to get people to take me seriously when it comes to my home remodeling projects. People try to sell me what they think is in my budget or what they think should be done to my home. The first man they sent to my house was very high pressure sales and would not give me a quote for what I wanted, which was siding. He was giving me a quote for the roof which he assumed I needed more (and would be more affordable for me). I didn't call him back, but the customer service called me about a month later to let me know they had some good siding specials and offered to send a different person out to my home. They sent Scott Harris, a young professional like myself who was easy going and easy to talk to. He got me a great deal on the siding of my dreams and there was no high pressure. He was at my house for a couple hours while I worked through my budget to make my decision and was very patient the entire time. I appreciated the fact that he saw me as a person and not as a "girl". After my first experience and after another experience with a different company, it was refreshing to be taken seriously as a well-educated person. Scott Harris is a wonderful individual to work with and when I do need a roof, I will go back to him to get one. If they had sent him out the first time, I would give the company a 5 star review. Although the work hasn't been done on my house yet, I presume that it will be of good quality, but will update my review if it's not. The work will be done around November of 2016.
4.0
Jim P.
Poulsbo, WA
8/25/2016
Don told us about how Reve roofs are guaranteed for 50 years. The underlayment protecting our roof from windstorms and rain convinced us to hire them.
4.0
John P.
Gooding, ID
8/22/2016
Kent Shannon and Joshua Denison are very funny and easy to talk with they did a very good job
5.0
Kathy A.
Weiser, ID
8/18/2016
Excellent , professional and pleasant.
5.0
John P.
Port Orchard, WA
8/10/2016
Extremely hard working crew
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