Blue Flame Heating and Air Conditioning

Great, professional company! Thomas provided excellent high quality service. I highly recommend Blue Flame. Thank you! Kathy

My tech Michael Underwood came at the appointed time was very prompt, courteous, and knowledgeable.

The service was excellent ! Jack and Zach literally saved the day as I woke up to burning wires and plastic this morning. They arrived within time frame actually early which was even better and fixed the outlet ! I highly recommend them !i want to give them 5 stars but it only lets 4.5 stars come up

Blue Flame initially came out to fix our furnace. They came out two more times to isolate the problem and we have had consistent heat since. They did not charge extra for the two extra visits, they were focused on getting our furnace fixed.

Blue Flame AC Install Issues in Granite Falls, WA April 2022 We had Blue Flame of Mountlake, WA install central AC at our home and our mother's home here in Granite Falls in April 2022. Both homes are around 3 years old and 2600 and 2900 square feet in size. Both installs totaled over $24,000. We evaluated around a dozen businesses and chose Blue Flame for reputation, price, and timeliness. The foreman who led the installation was superb and in general, the team was good. But there were a host of issues that took away from what should have been a perfect experience given the high dollar amount of the work. This included some major mistakes in the units electrical wiring which the foreman caught and corrected. The foreman also identified a large amount of drywall dust that had collected inside the near-new furnace when the house was built but had never been caught. In his opinion, this dust could ruin the furnace if not removed. We requested that Blue Flame follow up with a quote or a recommendation that we never received. Blue Flame had promised a follow-up inspection concerning this issue which never happened. Additionally, a multitude of follow-up calls on our part essentially were left unaddressed. To top it all off, no one showed up for a scheduled appointment to correct and even out the airflow in all the registers nor did anyone follow up to re-schedule. Since we never received a follow up call as to our satisfaction with the work that had taken place, we are putting our opinions out there. Lastly, to this date, we do not even have the final city/state inspection which is supposed to be scheduled by Blue Flame. Bottom line, I would have to say, given the importance and expenses involved in AC installations these days, you might want to check elsewhere.

Arrived when promised. Technicians professional, efficient, and pleasant. Very satisfied.

Both men wore protective shoe coverings Both were professional and courteous but Iâ ll like to single out Simon who when I told him I can never remember how to change the air filter, he made a Video on my phone on how to do so properly. Thank you Simon and thank you Blue Flame for hiring the best

The Technicians were very professional and helpful.

The Technicians were very professional and helpful.

Very informative and quick installation, thank you!