- Residential Work
HomeAdvisor Screened & Approved
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Learn about our screening process99% Recommended
20 Years In Business
Company Details
Contact
1190 East New Circle RoadLexington, KY 40505 https://www.westshorehome.com/locations/lexington-ky/
Hours
- Mon: 9:00 AM - 8:00 PM
- Tue: 9:00 AM - 8:00 PM
- Wed: 9:00 AM - 8:00 PM
- Thu: 9:00 AM - 8:00 PM
- Fri: 9:00 AM - 8:00 PM
- Sat: 9:00 AM - 3:00 PM
- Sun: Closed
Achievements
Service Details
Areas of Expertise
- Custom Shower Replacement
- Custom Bath Replacement
- Walk-in Tubs
- Custom Window Replacement
- Custom Door Replacement
Cost Information
- Free Estimates
- Warranty Offered
Reviews
Write a ReviewThe team was prompt and super courteous. They were incredibly professional. We are super impressed with how smoothly the door installations went. Super happy with the final product. Definitely worth it!
Adam B. and Isabel L., our installers, were very friendly and helpful as well as professional. Not only did they do an outstanding job replacing our tub with a new shower, but also, our shower turned out even better than I imagined!
James and Nick arrived my home to install my new walk in shower , they did an excellent job I am so appreciative and happy it looks great they were very friendly and professional, when I get my next project done which hopefully will be soon they are welcome to come back and I am going to tell all my friends about my experience with west shore I am so pleased, I give them 5 stars â ï¸
No comments.
Buyers beware! We had replacement windows installed years ago. Asked the contractor to let us know if any damage was seen. We were not notified of anything, assumed everything was good. Fast forward to now. Found a rot issue, accidentally, on our walkout basement wall. The living room, a large picture type window was bowed top and bottom filled full of spray foam. We removed the windows to repair the wall. All we asked Americas Windows for was to allow us to replace the frame not the entire window. They gave us an appointment for an **adjuster** 3 weeks out. He came looked at the windows, said he would see what could be done. Got a call this morning, **They cannot help us because we voided the warranty by removing the windows ourselves** Do not believe we were told that in the beginning! We spent $1700.00 on replacement windows. My opinion the wall had some rot when the windows were installed. The screws holding the track in place were screwed down so hard they went all the wall through the plastic, not aluminum, track leaving a screw in a hole that was not holding anything. Also, we were not told when the saleswoman came out that they would use unfinished square molding to fill gaps around the inside, which I still am not happy about. Bottom line their customer service is terrible. The screens are of poor quality as well, numerous holes from something outdoors. I had to call them back about 2 years after the windows were installed because my kitchen window, which is a large picture window type, was bowed to where I could not even open the windows. They did come and semi-fixed that. But I would advise against this company if you value your home and your hard-earned money.
They were professional, on time and friendly. The installers informed me of other issues they cone across while installing the windows and doors.
I was very pleased with all aspects of this project - was able to get a quote quickly, installation was excellent and fast, customer service was very responsive.
Very professional people.
Thank you for the rating Jody. We appreciate you taking the time to share your experience with our company!
Thank you for the rating Anita. We appreciate you and your business!
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