West Shore Home Raleigh-Durham

Overall project was well done and thorough despite some design changes due to plumbing. Steve M. came by to fix a couple of minor problems post shower and tub installation and he did an excellent job. He was efficient and knowledgeable.

There were a few items that needed to be fixed after our shower install. Joey Kun fixed the shower doors (Rate him a 5) and the job looks beautiful.

Great job Dan and Alex

Danial & Vorn done a great job !

Beautiful job

Great product and customer service

After seeing many TV Commercials on TV for West Shore Home, I decided to give them a shot at dismantling & replacing my 36 year old heavy tile bathroom shower stall. Design Consultant Mark Gerlach arrived for the first appointment. He went through many options and at no time did we feel pressured to sign anything. Next, Installation Manager Neil Wenz arrived a few days later to double check the measurements. Then we waited for the proper materials to be procured. A couple weeks went by and we got a call to actually schedule the work. On the appointed day, Installers Jacob & Brandon arrived, surveyed the shower stall, and went to work putting drop cloths & stair protection down over the carpeting & wood flooring. The 36 year old tile did not want to give up but these guys prevailed. Unfortunately the job turned out to be 2 days which didnâ t matter to me. At the end of the first day, all the tools were gathered up and placed in an â out of the wayâ area, drop cloths & stair protection mats folded up and taken to the truck. These two young men were meticulous in their work ethic. I cannot say enough about how Personable, Polite and above all, VERY Professional Jacob & Brandon were. They are an absolute credit to the West Shore Home organization. Please recognize Jacob & Brandon for a job â WELL DONE!â They were great. Lastly, my Shower Stall project turned out much better than I had expected and I had a GREAT experience dealing with West Shore Home. Jerry Leppart

The installers didn't re-attach the sensor of my home security system to the new door. They told me I needed to do it myself with double-sided tape. At the time, I didn't think nothing of it, but after some thought, I realized if I am paying almost $8000.00 for this new door, then they should do the entire job themselves fully and completely without burdening me with this detail. I wished I would have thought of it at the time, or I would have told them so. Now, it looks like one of the pieces to the sensor is missing to where I cannot use the 2-sided tape to properly attach. Rod and Anthony were the installers.

Totally professional from our salesman, Mitchell. To our installers, Roger Belanger & Jeremy Williams. They were very polite and patient with my mother in law, ( which is a lot) lol. My neighbor recommended this company and now I will recommend them to anyone who is considering a walk in shower.

Garrett and Jeremy did a great job on installing two bathrooms in one day and cleaning up. Efficient, professional and courteous.