The Service Professor, Inc. - Plumbing

4.6
851 Verified Reviews
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93% Recommended

48 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

4770 50th St SE
Grand Rapids, MI 49512
https://www.serviceprofessor.com/

Hours

  • Mon: 7:00 AM - 7:00 PM
  • Tue: 7:00 AM - 7:00 PM
  • Wed: 7:00 AM - 7:00 PM
  • Thu: 7:00 AM - 7:00 PM
  • Fri: 7:00 AM - 7:00 PM
  • Sat: 7:00 AM - 7:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Seal of Approval
Top Rated Professional
Elite Service Professional
One Year With HomeAdvisor
100 Homeowner Reviews

Service Details

  • Residential Work

Areas of Expertise

  • Sewer Main - Install, Replace or Repair
  • Drain Clog or Blockage - Clear
  • Drain Line Breakage - Camera Locate
  • Water Heater Installation
  • Pipe, Fixtures Install & Repair
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
851 Verified Reviews
  • 5
    658
  • 4
    104
  • 3
    30
  • 2
    21
  • 1
    8

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality

Reviews

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Showing 631-640 of 851 results
5.0 Edonna R. Wyoming, MI
3/17/2016

They aren't the cheapest, but they do a great job. You get what you pay for. I would hire them again. Also their yearly inspection service is a great deal.

Response from Company:

Thanks for the support. Our Home Protection Plan is all about the safety of your entire home. We've done our research, and we know it's the best value out there!

5.0 Mike S. Sparta, MI
3/15/2016

The dispatcher called prior to the tech coming out and I was given 3 types of service repair estimates as he viewed the problem. I was happy with the whole process with this company.

5.0 Angela T. Grand Rapids, MI
3/14/2016

Tony was thorough and professional. He wrote up several options that we could chose from, based on our needs.

5.0 James V. Jupiter, FL
3/13/2016

All good.

5.0 Sandra C. Grand Rapids, MI
3/12/2016

I am enrolled in the yearly service maintenance program. Jim was out for the yearly plumbing inspection. Jim was just as friendly as the first time I met him (1 yr ago.) I really enjoyed visiting with him and working with him while he was in my home.

3.0 Bruce T. Grand Rapids, MI
3/9/2016

Duante, the electrician, was excellent, very personable and knowledgeable. The office, however was evasive. Prior to setting the appointment I asked for a cost range to expect. for replacing a GFCI outlet and repairing a 3 way switch. The office said no way to know until he gets there and by the way it's $59 no matter what. The amount defined by the company for these two projects (which took less than 40 minutes from arrival to departure) turned out to be $315 not counting the $59 show up fee. Had I known that, I may have continued looking. This is not leverage I appreciate. There's more work at my house, I cannot in good conscience ask them to return, but not because of the on site staff, he was superb, it's the business model. I spoke to 5 different individuals setting and confirming and reconfirming the appointment. That tells me there is too much overhead, hence aggressive rate schedule.

5.0 Jim S. Grand Rapids, MI
3/4/2016

Brandon K was a terrific rep for his company, The Service Professor. Knowledgeable and friendly. Explained step by step exactly what he was doing with my furnace. Informed me of my options with no pressure. Also explained the other services his company offers [electric, plumbing] without being pushy about it. The kind of honest and competent guy you want to do business with.

5.0 Brian H. Grand Rapids, MI
3/1/2016

Put in new tankless heater and removed the old. Fixed a few other issues. Good quality work and done in good time.

5.0 Jeff O. Caledonia, MI
2/25/2016

Tom was very friendly ,told everything that needed to be done. Gave me several options and let me choose what I Wanted.

4.5 Rebekah S. Holland, MI
2/25/2016

Very helpful staff. Cared about the needs of the customer.

Showing 631-640 of 851 results Showing 0 of 0 results
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