The Service Professor, Inc. - Plumbing

4.6
851 Verified Reviews
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93% Recommended

48 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

4770 50th St SE
Grand Rapids, MI 49512
https://www.serviceprofessor.com/

Hours

  • Mon: 7:00 AM - 7:00 PM
  • Tue: 7:00 AM - 7:00 PM
  • Wed: 7:00 AM - 7:00 PM
  • Thu: 7:00 AM - 7:00 PM
  • Fri: 7:00 AM - 7:00 PM
  • Sat: 7:00 AM - 7:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Seal of Approval
Top Rated Professional
Elite Service Professional
One Year With HomeAdvisor
100 Homeowner Reviews

Service Details

  • Residential Work

Areas of Expertise

  • Sewer Main - Install, Replace or Repair
  • Drain Clog or Blockage - Clear
  • Drain Line Breakage - Camera Locate
  • Water Heater Installation
  • Pipe, Fixtures Install & Repair
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
851 Verified Reviews
  • 5
    658
  • 4
    104
  • 3
    30
  • 2
    21
  • 1
    8

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality

Reviews

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Showing 551-560 of 851 results
4.5 Joni S. Grand Rapids, MI
1/6/2017

I had a problem with one of my outlets. The problem was found immediately and I'm lucky I didn't have a fire before they arrived! That issue was fixed and a few other safety concerns were identified. I had already been considering replacing my smoke detectors so while he was there he did that and added the carbon monoxide detector. The Electrician doing the work was great. His style worked for me... he gave me facts - no hard sell and we discussed all the options. I will definitely use them again!

Response from Company:

Hi Joni! Thank you for your review! Your story is a great example of why we are in business. Our staff and technicians are committed to delivering exceptional service, but even more importantly, we truly care about the comfort and safety of our customers. Any time night or day, you can count on us to find the root of your problem and to provide you with options and information so *you* can select the best option for your home and family. No pressure, guaranteed! Thank you for choosing Service Professor Joni. We look forward to caring for your home again in the future!

5.0 Kaylynn F. Grand Rapids, MI
12/30/2016

Response from Company:

Thank you for choosing Service Professor, and thank you for your review!

5.0 Starr L. Grand Rapids, MI
12/29/2016

Response from Company:

Thank you for your review!

5.0 Jim G. Holland, MI
12/26/2016

Response from Company:

Thank you for choosing Service Professor, and thank you for your review!

5.0 Jackie W. Rockford, MI
12/21/2016

Service was great. I needed a new outlet added in my laundy room, it was done quickly and the electrician explained everything before and after service. Would definitely recommend.

Response from Company:

Hello, and thank you for your review! We work hard to deliver exceptional service, so we're happy to hear that was your experience with us! Our technicians work quickly and efficiently, and are always sure to explain all options thoroughly. We're committed to making you a customer for life! Thank you for choosing Service Professor. We appreciate the opportunity to care for your home!

4.0 Cherryl S. Grand Rapids, MI
12/18/2016

They were punctual and very courteous. My plumber did some additional work but was not able to fix the leak for which I called them. He said it could be a problem on my roof with the flashing. The roofer came out and all was well. So I have to have SP come back.

Response from Company:

Hello, and thank you for your review! Our technicians strive to deliver exceptional service. Prompt, friendly, and courteous, they are committed to ensuring our customers become customers for life. We apologize your problem wasn't completely resolved on our first visit. We invite you to call us anytime and we'll be happy to return to your home to investigate the issue further. Your satisfaction is guaranteed! Thank you for choosing Service Professor!

5.0 Shelli D. Holland, MI
12/17/2016

The Service was so good and he arrived on time and even checked a few other things for me while he was here. I was made to feel comfortable enough to sign up for the membership.

Response from Company:

Hello! Thank you for your review! We strive to deliver exceptional service, so we're thrilled to hear that was your experience with us. Our technicians are dedicated to earning your trust so you can feel confident in your decision to work with us...We're here for you whenever you need us! We think you'll find your Professor Plan membership to be a great value. Regular preventative maintenance will keep your home systems running safely and efficiently all year long, and when problems do arise, you have peace of mind knowing they'll be resolved quickly and efficiently. Thank you for choosing Service Professor! We look forward to caring for your home for many years to come!

5.0 Jane Z. Grand Rapids, MI
12/16/2016

The professional was great from Service Professor was very nice, prompt.

Response from Company:

Hi! Thank you for your review. We are proud to have the best technicians in the industry on our team! They deliver quality work quickly and efficiently so our customers can get back to "normal life" as soon as possible. Thank you for choosing Service Professor. We look forward to serving you again!

5.0 Bobbie M. Cedar Springs, MI
12/12/2016

Courteous and professional

Response from Company:

Hello, and thank you for your review! We strive to deliver 5-star service, so we're happy to hear you found our team to be courteous and professional. We appreciate the opportunity to serve you and we look forward to caring for your home again in the future!

5.0 Deborah C. Rockford, MI
12/12/2016

Very professional!

Response from Company:

Hi Deborah! Thank you for your review! We believe we have the most courteous and professional technicians in the industry. Their commitment to delivering exceptional service can't be beat! Thank you for choosing Service Professor Deborah! We appreciate the opportunity to care for your home!

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