The Service Professor, Inc. - Plumbing

4.6
851 Verified Reviews
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93% Recommended

48 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

4770 50th St SE
Grand Rapids, MI 49512
https://www.serviceprofessor.com/

Hours

  • Mon: 7:00 AM - 7:00 PM
  • Tue: 7:00 AM - 7:00 PM
  • Wed: 7:00 AM - 7:00 PM
  • Thu: 7:00 AM - 7:00 PM
  • Fri: 7:00 AM - 7:00 PM
  • Sat: 7:00 AM - 7:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Seal of Approval
Top Rated Professional
Elite Service Professional
One Year With HomeAdvisor
100 Homeowner Reviews

Service Details

  • Residential Work

Areas of Expertise

  • Sewer Main - Install, Replace or Repair
  • Drain Clog or Blockage - Clear
  • Drain Line Breakage - Camera Locate
  • Water Heater Installation
  • Pipe, Fixtures Install & Repair
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
851 Verified Reviews
  • 5
    658
  • 4
    104
  • 3
    30
  • 2
    21
  • 1
    8

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality

Reviews

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Showing 261-270 of 851 results
5.0 Wayne M. Grand Rapids, MI
8/4/2020

These guys were extremely professional and nice. I appreciated that they wore their masks the entire time in my home. The repair was extensive and the price was high, but the quality of the work was top notch.

Response from Company:

Thanks for the five-stars, Wayne! Delivering professional service that is high quality is what we strive for here at Service Professor. We are glad to hear that our team was able to come through and provide you with top notch service. We appreciate your feedback and look forward to serving all of your home service needs in the future.

5.0 Bob S. Littleton, CO
7/31/2020

Arrived on time, understood the problem, fixed it quickly , fair price

Response from Company:

Thanks for the five-stars, Bob! We don't say we'll fix it in a snap for nothing! We appreciate the feedback and look forward to serving all of your heating, cooling, electrical, plumbing, and drain clearing needs in the future!

5.0 Nancy C. Belmont, MI
7/29/2020

Very reliable, polite and informative. Top notch quality and service.

Response from Company:

Thanks Nancy! We appreciate the feedback of your AC Install! Top notch quality and service is always our goal! We look forward to serving you again in the future!

5.0 Susan H. Byron Center, MI
7/29/2020

Very professional and kept pricing that quoted.

5.0 Susan H. Byron Center, MI
7/29/2020

Professional, kept working hard to unclogging the drains. It wasn t a simple job. Stuck to the quoted price! Very pleased and would use them again!

Response from Company:

Thanks for the five-star rating, Susan! We are glad to hear that we were able to tackle that drain and get it back to doing its job! Our technicians won't stop until the job is done! We appreciate the feedback and look forward to serving all of your home service needs in the future!

5.0 Bruce J. Grand Rapids, MI
7/24/2020

Very Courteous and considerate tech

Response from Company:

Thanks for the five-stars, Bruce! Courteous and considerate feedback is always great to hear! Thanks again, we look forward to serving you again!

5.0 Latasha P. Grand Rapids, MI
7/23/2020

Dan and his apprentice Andrew were extremely helpful and they went above and beyond my expectations. Dan cleaned the floor where the toilet leaked (which I did not expect him to clean) before installing the new toilet. They were quick and efficient and I was surprised to have the installation done on the same day as the inspection / consultation. I highly recommend these guys for your plumbing needs.

Response from Company:

Thank you for the five-star review of Dan and Andrew, Latasha! Going above and beyond is our specialty! We appreciate your feedback and recommendation and look forward to serving all of your heating, cooling, electrical, plumbing, and drain clearing needs in the future!

5.0 Mary ann S. Grand Rapids, MI
7/20/2020

We had a weekend electrical issue and reached out to Service Professor. They answered the phone and said they could help! Our service tech John was on-time and appropriately masked for COVID-19. Turned out it was operator error on our part, but since we had to pay for the service call, John asked if we had any other issues while he was here. He was able to diagnose and troubleshoot a number of small issues. He was incredibly knowledgeable, pleasant and professional. We've scheduled an appointment to have Service Professor come back to help with some bigger projects. The price was very reasonable -- but it's invaluable to have someone respond after hours on a weekend when it's urgent. Service Professor will be our go-to from here on out!

Response from Company:

Thanks for the five-star review of John! We are glad that he was able to stop by and help out with a couple of small projects this weekend and get you scheduled to take care of a couple bigger ones! We look forward to being your go-to home service company for many years to come.

5.0 Brandon E. Byron Center, MI
6/24/2020

Response from Company:

Thanks for the five-stars, Brandon! We're happy to hear we were able to help out with that slow drain and we look forward to serving you again!

5.0 Anna B. Grand Rapids, MI
5/22/2020

Prompt service, additional quotes and solid advice.

Response from Company:

We appreciate the five-star review, Anna! We look forward to serving all of your heating, cooling, electrical, plumbing, and duct cleaning needs in the future!

Showing 261-270 of 851 results Showing 0 of 0 results
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