The Service Professor, Inc. - Plumbing

4.6
851 Verified Reviews
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93% Recommended

48 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

4770 50th St SE
Grand Rapids, MI 49512
https://www.serviceprofessor.com/

Hours

  • Mon: 7:00 AM - 7:00 PM
  • Tue: 7:00 AM - 7:00 PM
  • Wed: 7:00 AM - 7:00 PM
  • Thu: 7:00 AM - 7:00 PM
  • Fri: 7:00 AM - 7:00 PM
  • Sat: 7:00 AM - 7:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Seal of Approval
Top Rated Professional
Elite Service Professional
One Year With HomeAdvisor
100 Homeowner Reviews

Service Details

  • Residential Work

Areas of Expertise

  • Sewer Main - Install, Replace or Repair
  • Drain Clog or Blockage - Clear
  • Drain Line Breakage - Camera Locate
  • Water Heater Installation
  • Pipe, Fixtures Install & Repair
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
851 Verified Reviews
  • 5
    658
  • 4
    104
  • 3
    30
  • 2
    21
  • 1
    8

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality

Reviews

Write a Review
Showing 121-130 of 851 results
4.0 Robert W. Nashville, MI
10/8/2021

over all pleased with the service had scheduled an appointment for first thing in the morning but they called and because of a call in they would be late. they got here about 12:45 am. Irritated having to wait so long but they did call and explain the situation so can't be to hard on them for someone calling out. Happy with the service provided and at least they called right away(a little after 8am).

Response from Company:

Thanks for taking the time to leave us a review, Robert! We appreciate your feedback so we can continue to improve. We know scheduling changes can be frustrating and we get to every customer as soon as we possibly can since we work off an open access schedule. We would love to discuss this further. Please give us a call at 616-871-1900 to reach a member of our management team.

5.0 Eric A. Battle Creek, MI
10/7/2021

Aaron B. was very helpful. He fixed our issues quickly, diagnosed the problem with another light and gave advice on how to fix it ourselves.

Response from Company:

Thanks for the five-stars!

5.0 Kyle K. Grand Rapids, MI
10/4/2021

characters

Response from Company:

Thanks for the five-stars!

5.0 Chuck S. Spring Lake, MI
10/2/2021

All went very well. The workers were great and very thoughtful. Please se this service. Great customer service and follow up.

Response from Company:

Chuck, thank you so much for such an amazing review and the five stars! We are happy to hear our team delivered exceptional service. We can't wait to see you again soon for your next heating, cooling, plumbing, or electrical project.

5.0 Cessandra W. Holland, MI
10/1/2021

Great experience every time I work with Service Professor. Friendly and knowledgeable and great at what they do!

Response from Company:

Thank you for the five stars! We're so happy to hear that he went above and beyond to make sure your home was taken care of so you do not have to worry. See you again soon!

5.0 Roger V. Allendale, MI
9/25/2021

Well done

Response from Company:

Thank you for the five-stars!

5.0 David B. Hudsonville, MI
9/25/2021

Our service tech was wonderful!

Response from Company:

Thank you for the five-stars!

5.0 Marilyn H. Grand Rapids, MI
9/20/2021

Aaron came out as we were inquiring about replacing our smoke detectors. While here, he attached a light fixture globe to our ceiling fan. My husband couldn't figure out how to attach it, so we were grateful it's done. Also, gave us a quote on smoke detector replacement and set up the service for that to be done. Happy with the work that was done!

Response from Company:

Thank you for the five stars and great review of Aaron! We're so happy to hear that he went above and beyond to make sure your home was taken care of so you do not have to worry. See you again soon!

5.0 Marilyn H. Grand Rapids, MI
9/20/2021

We needed smoke detector alarms replaced and a light fixture replaced. The service was great! Everything looks great! Very pleased with Blake Watters and his assistant Ben!

Response from Company:

Thank you for the five-stars, Marilyn! We love being able to keep your home safe so you have peace of mind. We can't wait to see you again soon for your next heating, cooling, plumbing, or electrical project.

5.0 Barb D. Comstock Park, MI
9/18/2021

Polite, professional and got the clog inside our house viewing where the backup water was inside the house and cleared it.

Response from Company:

Thanks for the five stars, Barb! We appreciate your feedback and can't wait to see you again soon!

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