The Service Professor, Inc. - Plumbing

4.6
851 Verified Reviews
Write a Review
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93% Recommended

48 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

4770 50th St SE
Grand Rapids, MI 49512
https://www.serviceprofessor.com/

Hours

  • Mon: 7:00 AM - 7:00 PM
  • Tue: 7:00 AM - 7:00 PM
  • Wed: 7:00 AM - 7:00 PM
  • Thu: 7:00 AM - 7:00 PM
  • Fri: 7:00 AM - 7:00 PM
  • Sat: 7:00 AM - 7:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Seal of Approval
Top Rated Professional
Elite Service Professional
One Year With HomeAdvisor
100 Homeowner Reviews

Service Details

  • Residential Work

Areas of Expertise

  • Sewer Main - Install, Replace or Repair
  • Drain Clog or Blockage - Clear
  • Drain Line Breakage - Camera Locate
  • Water Heater Installation
  • Pipe, Fixtures Install & Repair
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
851 Verified Reviews
  • 5
    658
  • 4
    104
  • 3
    30
  • 2
    21
  • 1
    8

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality

Reviews

Write a Review
Showing 221-230 of 851 results
5.0 Roger G. Zeeland, MI
2/2/2021

Excellent in all areas.

Response from Company:

Thank you for the five-star review, Roger! We appreciate your feedback on a job well done. We look forward to seeing you again soon for your next heating, cooling, plumbing, or electrical project for your home! :)

5.0 Thomas F. Wyoming, MI
1/25/2021

Quick fast and efficient 40 minutes or less to check and verify that the furnace was in good working condition!

Response from Company:

Thank you for the five-star rating Thomas! We appreciate your feedback and we are glad to hear that your home is running great so you can have peace of mind! We look forward to seeing you again soon for your next heating, cooling, electrical, or plumbing project.

5.0 Lori T. Grand Rapids, MI
1/25/2021

EXcellent!!

Response from Company:

Thanks for the five-star rating! We look forward to seeing you again soon for your next heating, cooling, plumbing, or electrical project.

4.0 Richard H. Wayland, MI
1/18/2021

Nice guy.

Response from Company:

Thank you for taking the time to leave us a review, Richard. We appreciate your feedback. We always strive for five-star, top-tier service. We would love to learn more about how we could have earned a five-star rating on the next job. Please feel free to give us a give to speak with a member of our management team at 616-871-1900 :)

5.0 Laura W. Cedar Springs, MI
1/7/2021

We have had excellent customer service from the start with this business. Their customer service representatives were kind and helpful, the dispatchers explained things well and kept us informed and the employee who did the work was great! He explained everything as he was doing it, helped us make an informed decision that will save us money in the long run. Ià ¢à  à  d highly recommend this company to anyone.

Response from Company:

Thank you for the five-star rating, Laura! You can always expect to be fully informed from start to finish when you call us. We want to make sure you feel comfortable from the moment you call us and after the job is done so you have peace of mind as a homeowner! We look forward to seeing you again soon for your next heating, cooling, plumbing, or electrical project.

5.0 Ken P. Comstock Park, MI
1/6/2021

The project was completed to my approval. Turned out to be more work than expected. The Technician kept digging until the root problem was found. Very pleased with his investigation, explanation of the problem and the work required to fix it. I knew what I needed and why. Drew was very through,kind and complete.

Response from Company:

Thank you for the five-star review, Ken! We appreciate you taking the time to leave us a review. Our technicians are always determined to find the problem so we can make sure you are on your way to having peace of mind as a homeowner We look forward to seeing you again soon for your next heating, cooling, plumbing, electrical project!

5.0 Belinda V. Atlantic Beach, FL
1/4/2021

Electrician Tim Moon is topnotch He even shoveled the derp snow off the walk to our front door this morning!

Response from Company:

Thank you for the five-star rating, Belinda! We are so grateful for the opportunity to serve you and we appreciate you giving us such great feedback. We are glad Tim took extra great care of your home by even shoveling the snow. See you again soon for your next heating, cooling, plumbing, or electrical project.

5.0 Gary W. Grand Rapids, MI
12/28/2020

Ben was great to work with. He explained everything that he was doing. I will definitely use them again.

Response from Company:

Thank you for the five-star rating Gary! We are glad to hear you had such a good experience working with Ben so your home could keep running smoothly. Explaining issues and solutions is one of our ways to make sure you have peace of mind no matter what job we have the opportunity to help you with. We look forward to seeing you again soon for your next heating, cooling, plumbing, or electrical project!

5.0 Taryn E. Grand Rapids, MI
12/26/2020

Ben did an amazing job! Coming out in Christmas was not ideal, so we were obviously looking for someone on call! He came quickly, and kept the mood light, so I almost forgot about the stress of the mess made in my basement by the flood! He took extra time to explain his fix, working quickly, and making sure to clean up everything and contain the flood! Superb job! Would always have the service professor return! They are awesome!

Response from Company:

Thank you for the great five-star rating and amazing words about Ben! He is a five-star technician and we are so glad he was able to fix your plumbing issues so your Christmas could continue! Working quickly, efficiently, and cleanly are our top priorities. See you again soon for your next heating, cooling, plumbing, or electrical project.

5.0 Sherri G. Howard City, MI
12/24/2020

Annalise was very friendly and professional. She completed the work in an efficient manner.

Response from Company:

Thank you for the great review and five-star review Sherri! We will be sure to pass along your kind words to Annalise on her job well done. Glad she was able to conquer the project and keep your home running smoothly. We look forward to seeing you again soon.

Showing 221-230 of 851 results Showing 0 of 0 results
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