- Residential Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process93% Recommended
48 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: 7:00 AM - 7:00 PM
- Tue: 7:00 AM - 7:00 PM
- Wed: 7:00 AM - 7:00 PM
- Thu: 7:00 AM - 7:00 PM
- Fri: 7:00 AM - 7:00 PM
- Sat: 7:00 AM - 7:00 PM
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Sewer Main - Install, Replace or Repair
- Drain Clog or Blockage - Clear
- Drain Line Breakage - Camera Locate
- Water Heater Installation
- Pipe, Fixtures Install & Repair
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 571-580 of 851 results
4.0
Marta B.
Wyoming, MI
11/14/2016
I think Service Professor must serve higher end clients. The prices were astronomical. If you like high-end, top quality products and don't mind dropping a few thousand dollars, this is the place for you!
Response from Company:
Hello, and thank you for your review! Our goal is to provide exceptional service to our customers. A big part of that is providing the information they need to select the best option for their home and budget, even if that means working with another company. Whether or not a customer chooses to work with us, we want their family to be safe and comfortable in their homes. We sincerely appreciate the opportunity to care for your home and look forward to serving you in the future!
2.0
Frank T.
Rockford, MI
11/10/2016
They communicated well and came out in time. When I talked to the company about the issue, I let them know the ceiling fan was working except for the lighting. When the tech came out he checked the wall light switch and fan adjuster and it was working properly. He did not tough the ceiling fan at all to see what the issue may be. He stated that the fan was working properly so we need to get a new ceiling fan. I already knew the fan worked but was not sure if the lighting could be fixed without purchasing a new one. If he had looked at the fan and said it could not be fixed and we needed a new one, I would be satisfied. The issue I have is that he did not look at anything in the ceiling fan.
Response from Company:
Hi Frank! Thank you for your review. We appreciate your feedback, though we're disappointed to learn your experience with us was not what you expected. Our team strives to deliver exceptional service; in fact, your satisfaction is guaranteed! Could you please give us a call, or email us at [email protected], so a member of the management team can work with you to find a solution? Thank you again for your review Frank. We appreciate your business!
5.0
Bruce T.
Ada, MI
10/27/2016
Jim H was very informative, clearly explained and outlined my options and did an outstanding installation.
5.0
John S.
Grand Rapids, MI
10/21/2016
Very on-time, friendly, prepared and willing to talk through potential problems & solutions. Cleaned up after the work and very dependable. I would hire again!
Response from Company:
Hi John! Thanks for your review. We believe our customers deserve the very best, and that means we too value your time and the trust you've placed in us to care for your home. Our technicians are committed to delivering exceptional service at every visit and are always happy to answer questions and provide a thorough explanation for proposed options. Thanks again for your review John, and thank you for choosing Service Professor!
5.0
Marge V.
Grand Rapids, MI
10/21/2016
The only thing that bothers me is I could not get my free quote. They charged me $59.00 just to come to my house.
Response from Company:
Hello, and thank you for your review! We believe our customers deserve a thorough and honest assessment of the issue they're facing. Visiting a customer's home and providing several options, all with up-front pricing, is the best way we can ensure he or she has the information needed to make the best choice for their home and family. We do wish we could provide this service for free, but unfortunately we must cover the cost of doing business. The $59 dispatch fee helps us recover the cost of travel to and from the customer's home, as well as the technician's time. We sincerely appreciate having had the opportunity to care for your home and look forward to serving you again in the future!
5.0
Samantha F.
Allendale, MI
10/18/2016
The technicians were very friendly and kept me informed as to what was going on
Response from Company:
Hi Samantha! Thank you for your review! We strive to deliver the best service in the neighborhood, and to us that means exceptional service delivered with a smile! Our friendly, professional technicians are always happy to explain their observations and suggestions...We want you to feel confident in your decision to work with us! Thanks for choosing Service Professor Samantha! We look forward to caring for your home again in the future!
5.0
Clarence M.
Grand Rapids, MI
10/11/2016
Tony was outstanding. Easily identified the issue, reviewed repair options and fixed within 45 minutes from arrival. Great representative for your group
Response from Company:
Hi Clarence! Thank you for your review! We think Tony is pretty amazing too! Like all our technicians, his professionalism and skill are only superseded by his commitment to delivering exceptional service. Quality work done quickly and efficiently is our promise to you! Thank you for choosing Service Professor Clarence...We appreciate your business!
4.5
Ann P.
Wilson, NC
10/11/2016
Customer service was excellent and their quality of work were great but kind of pricey! Willing to recommend this company to others! Thank you.
Response from Company:
Hi Ann! Thanks for your review! We're so glad you had an great experience with us! We take great pride in the skill and expertise our technicians bring to each job. You can be sure every visit with Service Professor will be an excellent experience! Thank you for choosing Service Professor!
5.0
Chuong N.
Grand Rapids, MI
10/10/2016
very knowledgeable, friendly.
Response from Company:
Hi Chuong! Thank you for your review! Our technicians regularly participate in continuing education in-services, so they stay informed on the latest industry trends and practices. And, we LOVE sharing what we learn with our customers! Thank you for choosing Service Professor. We look forward to serving you again!
5.0
Debbie A.
Grand Rapids, MI
10/6/2016
The electricians, Josh and Derek are the best! They worked efficiently and completed the job as promised. Josh also gave me written tips on updated other electrical needs in my old house. Thank You!
Response from Company:
Hi Debbie! Thanks for leaving us a review! We think Josh and Derek are pretty great too! They take great pride in delivering quality work as efficiently as possible. Service Professor is your trusted resource for all your home's electrical needs! We look forward to caring for your home again in the future!
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