Hope Plumbing, Heating, and Cooling

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Learn about our screening process

23 Years In Business

Company Details

Contact

6205 Rucker Road
Indianapolis, IN 46220
https://www.hopeplumbing.com/

Hours

  • Mon: 7:00 AM - 6:00 PM
  • Tue: 7:00 AM - 6:00 PM
  • Wed: 7:00 AM - 6:00 PM
  • Thu: 7:00 AM - 6:00 PM
  • Fri: 7:00 AM - 6:00 PM
  • Sat: 8:00 AM - 1:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Central Air Conditioner Installation and Service
    • Gas Furnace Installation and Service
    • Heat Pump Installation and Service
    • Duct and Vent Installation and Replacement
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    4.5
    307 Verified Reviews
    • 5
      223
    • 4
      55
    • 3
      18
    • 2
      5
    • 1
      6

    Highly rated for

    • Overall Rating
    • Customer Service
    • Quality
    Showing 261-270 of 307 results
    5.0 David P. Fishers, IN
    2/10/2017

    We were highly pleased with the work done. The technicians were efficient and clean up behind themselves after finishing the installation.

    Response from Company:

    Thank you for taking the time to leave us such a positive review. We appreciate your feedback and are pleased to hear you had such a pleasant experience with our company. We do take pride in the work our technicians provide and are happy to see that our customers see and appreciate their hard work! We hope that if you need anything in the future that you keep us in mind! Your Friends, Service Plus

    5.0 Richard C. Indianapolis, IN
    2/10/2017

    The service mm sent did a great service for us. He was prompt, neat and clean. The nicest person. Thanks

    Response from Company:

    Thank you for taking the time to leave us a review. We appreciate your positive feedback and are glad to hear that you were satisfied for the service provided. We take pride in the work our technicians provide and it is always good to see that our customer see and appreciate their hard work! We hope that if you need anything in the future that you don't hesitate to give us a call! Your Friends, Service Plus.

    4.0 George S. Carmel, IN
    1/26/2017

    They were quick & courteous, but a little on the high priced side. The installers rushed through things creating extra work for the finish guy. So the drywall work took longer than expected. I found out after they were finished and gone that my shower surround walls were not plumb which created a problem installing the shower doors.

    Response from Company:

    Thank you for taking the time to leave us a review. We appropriate your feedback, and do apologize that you were not completely satisfied with the service provided. If you would like we can get you in touch with our plumbing manager and you guys can discuss this further. We want to make we do everything we can to make our customers happy. Your Friends, Service Plus!

    5.0 Rodger C. Indianapolis, IN
    1/19/2017

    thay did good

    Response from Company:

    Good Afternoon, Thank you so much for taking time to leave us a review, we appreciate your feedback and are glad you were satisfied with your service. Thank you so much for the five star rating, we do strive to make our customers happy and are glad to know you were so happy with our company and technicians. We hope that if you need anything in the future that you will give us a call. Your Friends, Service Plus.

    4.0 Kevin H. Indianapolis, IN
    1/16/2017

    Nothing

    Response from Company:

    Good Morning, Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to see that you were satisfied with the service provided. We are so happy that you had such a great experience with our company and hope that if you need anything in the future you keep us in mind! Your Friends, Service Plus

    3.0 Kregg B. Indianapolis, IN
    1/16/2017

    The initial appointment was not kept by SP, but the customer service person was very contrite, and good about rescheduling. The service that was performed failed on the very first day, when the humidifier fell OFF the heating unit. To be fair, the company sent out an excellent repair team the next day to make it right. Bad on the front end, but took care of the problems, which is commendable.

    1.0 John L. Indianapolis, IN
    1/14/2017

    BAD, BAD, BAD. Called for simple unclog drain and charged me $1,650 for adding a clean out that I didn't need. The clean out didn't fix it and they did a snake clean out that should have been done first and been less than $250. Finally reduced to $650 after meeting with owner. NEVER, NEVER, NEVER. RIP OFFS. RIP OFFS. Just gave them another chance and tried to charge me $474 to change furnace thermostat that cost $49 at LOWES and took 8 minutes to change. BAD, BAD, BAD.

    Response from Company:

    Thank you for taking the time to leave us a review. We appreciate your feedback and do apologize that you are not satisfied with the service provided. I did look up you account to get a better understanding of the situation. To my understanding we did try to compromise by refunding you most of the money you had spent with us but do apologize that you still feel so disappointed with our company. Thank you again for your feedback. Service Plus.

    4.5 Cheryl C. Noblesville, IN
    1/5/2017

    Very prompt, courteous, & knowledgeable.

    Response from Company:

    Good Morning, Thank you for taking the time to leave us a review. We appreciate your feedback, and are very happy to see that you were satisfied with the service provided. We do like to make sure that our technicians are kind and are able to explain what they plan to do to the customer and are pleased to know that it shows. We are so glad that you had such a pleasant experience with us and hope that if you need anything in the future you keep us in mind! Your Friends, Service Plus

    2.0 Angela C. Westfield, IN
    1/3/2017

    Response from Company:

    Good Morning, Thank you for taking the time to leave us a review, we appreciate your feed back. We are happy to see that our customer service and quality of our service was rated so high! We do apologize that you feel as though the value for your money was not satisfactory, if you would like we could get you in touch with a manager to go over somethings with you and hopefully come up with a resolution. Please feel free to email or call us if you would like to get in touch with a manager. Your Friends, Service Plus

    5.0 Lisa C. Indianapolis, IN
    12/31/2016

    Response from Company:

    Good Morning, Than you for taking time to give us a review. We appreciate your feedback and are happy you were satisfied with your service. We are glad everything is working great and if you need us in the future please don't hesitate to give us a call! Your Friends, Service Plus

    Photos

    Hope Plumbing, Heating, and Cooling

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      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
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