Hope Plumbing, Heating, and Cooling

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Learn about our screening process

23 Years In Business

Company Details

Contact

6205 Rucker Road
Indianapolis, IN 46220
https://www.hopeplumbing.com/

Hours

  • Mon: 7:00 AM - 6:00 PM
  • Tue: 7:00 AM - 6:00 PM
  • Wed: 7:00 AM - 6:00 PM
  • Thu: 7:00 AM - 6:00 PM
  • Fri: 7:00 AM - 6:00 PM
  • Sat: 8:00 AM - 1:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Central Air Conditioner Installation and Service
    • Gas Furnace Installation and Service
    • Heat Pump Installation and Service
    • Duct and Vent Installation and Replacement
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    4.5
    307 Verified Reviews
    • 5
      223
    • 4
      55
    • 3
      18
    • 2
      5
    • 1
      6

    Highly rated for

    • Overall Rating
    • Customer Service
    • Quality
    Showing 241-250 of 307 results
    5.0 Lamarr D. Indianapolis, IN
    5/3/2017

    They were professional, courteous, and got the work done in a timely manner.

    Response from Company:

    Thank you for taking the time to leave us a review. We appreciate your feedback and are happy to hear that you were pleased with the service provided. We hope that if you need anything in the future that you wont hesitate to give us a call. Your friends, Service Plus

    3.5 Scot Y. Indianapolis, IN
    5/2/2017

    Quick response. did not over-sell. Solved our problem in two days.

    Response from Company:

    Thank you for taking the time to leave us a review. We appreciate you feedback and are pleased to hear that you were satisfied with the service provided. We hope that if you have any questions in the future that you won't hesitate to give us a call. Your Friends, Service Plus.

    5.0 Karen L. Westfield, IN
    5/1/2017

    they were polite and thorough. Everything works great!

    Response from Company:

    Thank you for taking the time to leave us a review. We appreciate your feedback and are happy to hear you were pleased with the service provided. We hope that if you need anything in the future that you don't hesitate to give us a call. Your Friends, Service Plus.

    3.6 Jacquelyn C. Indianapolis, IN
    4/23/2017

    Called for a water heater leak, he didn't even check the water heater and just said you'll have to replace it then we can repair it. So I asked him to actually look at it to then find out it wasn't even the water heater leaking! So it was the furnace pump that had to be replaced for $600 and never explained the cost of it being so high. Disappointed and feel ripped off.

    Response from Company:

    Thank you for taking the time to leave us a review. We appreciate your feedback and are sad to hear that you were not satisfied with the service you were provided and feel as though you did not get the best value for your money. I will make sure to pass this information along to our management team and if you would like to speak further about this with one of our managers please give us a call. Again I apologize. Your Friends, Service Plus

    2.5 Patrick D. Indianapolis, IN
    4/22/2017

    For the good, they were able to get out to my home for the service appointment within hours of my getting a referral from Home Advisor. The technician was courteous and quickly resolved the problem. Now my complaint. Service Plus uses a fixed price schedule for services. So, my service - pull and reset a toilet - was in their book for $229 plus the $79 service call. The thing is, they will not tell you what the fixed charge is on the phone. There is no way I would agreed to use them had I known what they wanted to charge. But, once I was told the charge, I was already out $79 and lost the opportunity to call another service provider. The technician was here less less than 40 minutes. My usual plumber would have been a good $100 less.

    Response from Company:

    Thank you for taking the time to leave us a review. We appreciate your feedback apologize that you feel that you were overcharged for the service provided. I went ahead and looked up the job we did for you to get a better understanding of the situation. The reason we do not give prices over the phone is because our customer service representatives are not licensed technicians and would not even know where to begin on giving you a price other than the service charge and they do mention that its plus the cost of the repair. I will bring your concerns to our management team after all our goal is to provide excellent customer service and if we don?t know things are wrong we can?t fix them. Also please check your records because our records show that you only spent $264.00 and based on your review it shows that you feel that you spent $308.00. Thanks again, Service Plus

    5.0 Laura L. Indianapolis, IN
    4/10/2017

    They were courteous, on time and completed the repair in a timely fashion.

    Response from Company:

    Thank you for taking the time to leave us a review. We appreciate you feedback and are happy to hear that you were satisfied with the service provided. We hope that if you need anything in the future that you wont hesitate to give us a call. Your Friends Service Plus.

    5.0 William S. Noblesville, IN
    4/4/2017

    Prompt,ct, Direct, Efficient, Friendly

    Response from Company:

    Thank you for taking time to leave us a review. We appreciate your feedback and are pleased to hear that you were happy with the service our technicians provided. We hope that if you need anything in the future that you don't hesitate to give us a call. Your friends, Service Plus.

    4.0 William d M. Indianapolis, IN
    3/17/2017

    The guy was very nice that came out. It was only a short time from when I called and they were here.

    Response from Company:

    Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you were happy with the service our technicians provided. We hope that if you need anything in the future that you don't hesitate to give us a call. Your Friends, Service Plus.

    5.0 Ron R. Indianapolis, IN
    3/17/2017

    Dan with Service Plus was on time and did a great job. He provided an explanation of what needed to be done and cleaned up prior to leaving. He explained that additional work was required due to age of the toilet bowl being repaired. Provided an estimate for the additional was reasonable.

    Response from Company:

    Thank you for taking the time to leave us such a positive review. We appreciate your feedback and are pleased to hear you were satisfied with the service Dan provided. We pride our company in our very knowledgeable and hard working technicians and are glad that it shows through to our customers. We hope that if you have need anything in the future that you wont hesitate to give us a call! Your friends, Service plus

    5.0 Sharon K. Indianapolis, IN
    3/9/2017

    They were very professional and cleaned up after themselves.

    Response from Company:

    Thank you for taking the time to leave us a review. We appreciate your feedback and are happy to hear that you were satisfied with the service our technicians provided. We hope that if you need anything in the future that you don't hesitate to give us a call. Your Friends, Service Plus.

    Photos

    Hope Plumbing, Heating, and Cooling

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    Seal of Approval

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      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
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      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
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      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
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