Hope Plumbing, Heating, and Cooling

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23 Years In Business

Company Details

Contact

6205 Rucker Road
Indianapolis, IN 46220
https://www.hopeplumbing.com/

Hours

  • Mon: 7:00 AM - 6:00 PM
  • Tue: 7:00 AM - 6:00 PM
  • Wed: 7:00 AM - 6:00 PM
  • Thu: 7:00 AM - 6:00 PM
  • Fri: 7:00 AM - 6:00 PM
  • Sat: 8:00 AM - 1:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Central Air Conditioner Installation and Service
    • Gas Furnace Installation and Service
    • Heat Pump Installation and Service
    • Duct and Vent Installation and Replacement
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    4.5
    307 Verified Reviews
    • 5
      223
    • 4
      55
    • 3
      18
    • 2
      5
    • 1
      6

    Highly rated for

    • Overall Rating
    • Customer Service
    • Quality
    Showing 101-110 of 307 results
    4.0 Paul S. Indianapolis, IN
    11/5/2018

    n/a

    Response from Company:

    Thank you for taking the time out of your day to leave us a positive review. We hope that you will continue to choose Service Plus and let us make that 4 rating a 5! We would invite you to call the office so we can better serve you. Your Friends at Service Plus

    5.0 Susan W. Indianapolis, IN
    10/30/2018

    They were on time, pleasant, professional, clean and efficient. Great company. Great employees.

    Response from Company:

    Thank you for choosing Service Plus for your heating, cooling, and plumbing service needs. We take pride in the extra steps we take to ensure our customers not only receive quality work but also an excellent customer service experience. Thank you for the review - we appreciate it very much! Chris Cunningham - Owner

    5.0 Crystal B. Fishers, IN
    10/24/2018

    Randy was personable and professional. He knew what needed to be done and did the work in a very timely manner. I wouldn't hesitate to use this company again!

    Response from Company:

    Hello there, friend! I'm so glad to hear that you had a great experience with Randy and Service Plus! We take pride in the extra steps we take to ensure our customers not only receive quality work but also an excellent customer service experience. Thank you for being a loyal customer - We appreciate your trust. Your Friends at Service Plus

    5.0 Natasha M. Indianapolis, IN
    10/22/2018

    Worked with Kurtis who was very accessible and easy to work with. He answered all my questions with honesty. The install was very easy to schedule and the guys did a great job. Cleaned up behind themselves in the basement very well, but left a little dust behind with installing the new thermostat. Overall, I was very pleased.

    Response from Company:

    Hello there, friend! I'm so glad to hear that you had a great experience with Kurtis and our company! Our technicians give as many options for our customers from repairs to multiple replacement options. Thank you for being a loyal customer - We appreciate your trust. Your Friends at Service Plus.

    5.0 Birgit W. Three Rivers, MI
    10/18/2018

    We got a call within 10 minutes. Technician arrived about 2 hours after call and diagnosed and changed thermostat. We are very happy with the service!

    Response from Company:

    Thank you for choosing Service Plus for your heating, cooling, and plumbing service needs. We take pride in the extra steps we take to ensure our customers not only receive quality work but also an excellent customer service experience. Thank you for the review - we appreciate it very much! Chris Cunningham - Owner

    5.0 Brendan F. Westfield, IN
    10/16/2018

    Jared with Service Plus was prompt and courteous. He walked me through what needed to be done on the repair and kept me up to speed as he worked. The whole toilet replacement took less than 3 hours from placing the request in HomeAdvisor to job completion. He also helped look at a few faucets and my water softener at no additional charge and offered advice and instruction on how to use it. He treated me like I was a family member and I would highly recommend him to anyone!

    Response from Company:

    Thank you for choosing Service Plus for your heating, cooling, and plumbing service needs. We take pride in the extra steps we take to ensure our customers not only receive quality work but also an excellent customer service experience. Thank you for the review and recommendation of Jared - we appreciate it very much! Chris Cunningham - Owner

    5.0 Alison C. Indianapolis, IN
    10/15/2018

    Hope they continue to be a great company and provide great service with great prices!!

    Response from Company:

    Hi friend - Thank you for your review! We are so happy to have you as loyal customer and appreciate your trust in your heating, cooling, and plumbing needs. Chris Cunningham - Owner

    3.0 Chris H. Indianapolis, IN
    10/12/2018

    When it comes to plumbing leaks the company should have a structural functionality contingency I would like the company to provide an option to repair/ensure the underling flooring solution when rotted flooring is underneath the original issue. They were an hour late went to the wrong address they had a prior address old address and the charging method has too much overhead.

    Response from Company:

    Hey there, friend. I'm so sorry that there was a miscommunication between our departments regarding the booking of your plumbing appointment. I hate it when pertinent scheduling information doesn't get communicated properly. I appreciate your feedback and you taking the time to let us know what happened so we can properly train our team in the office and our team in the field so that everything is streamlined. Opportunities like these are painful, but I'm thankful we have the chance to learn from it so other customers don't have the same issue. Thanks, again, for taking the time to let us know - we've taken steps to make sure everyone puts the information in the same place in our system so the wires don't get crossed again.

    5.0 Steve S. Whitestown, IN
    9/24/2018

    The technician that preformed the service(s), Austin C. (Plumbing Pro), with Service Plus Heating Cooling & Plumbing, was professional, knowledgeable, friendly & efficient. Initially we were just looking for someone to change our kitchen faucet with one we had already purchased. We decided to go with Service Plus because of there good rating on Home Advisor. After Austin changed our kitchen faucet he spoke with us about there, Service Plus Heating Cooling & Plumbing, maintenance program. He explained that if we signed up for the maintenance program with them today, a free water heater flush & fill came with it. At least I believe it was free? I could be mistaken about that? We had been looking to change from our current heating/cooling/plumbing companies maintenance program to someone new because we were just not happy with them. So, it was perfect timing for us to make the change. While Austin was draining the water heater he noticed calcium & pieces of metal. He showed me the calcium & pieces of metal coming from my water heater while it was being drained, and also explained to me what the reason(s) for it was. Come to find out our water softener was not working properly which caused the problems with the water heater. We could have waited until the water heater actually stopped working, but decided to just change it now before it failed and we didn’t have any hot water. We also decided to replace our current water softener since it was not working properly and Austin noticed that there was no brand name or sticker from the original installers. For all we know, it could have been a used system sold to us as new. Either way, it wasn’t working properly so we had it replaced by Austin with Service Plus Heating Cooling & Plumbing, Inc. Needless to say, we highly recommend Service Plus Heating Cooling & Plumbing, Inc. & hopefully you will have Austin, or I’m sure any of there professionals, help you with your heating, cooling and/or plumbing needs.

    Response from Company:

    Thank You, for choosing Service Plus for your plumbing service needs. We strive to treat our customers and their homes with the respect and dedication you deserve. We treat your home as we would want ours treated. The qualities you listed in your review are those we incorporate into our everyday business to provide those we serve with the best customer service experience while providing quality work. Thank you again for your review of Austin and for choosing Service Plus!

    5.0 Laura G. Mccordsville, IN
    9/14/2018

    I like that they called first. also, I ended up adding a job and he didn't stress out about that!

    Response from Company:

    Hello there friend! Thank you for choosing Service Plus for your heating, cooling, and plumbing service needs. We take pride in the extra steps we take to ensure our customers not only receive quality work but also an excellent customer service experience. Thank you for the review - we appreciate it very much! Chris Cunningham - Owner.

    Photos

    Hope Plumbing, Heating, and Cooling

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