R & G Water Systems, Inc.

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25 Years In Business

Company Details

  • Verified Licenses

Contact

1009 South Main Street
Hampstead, MD 21074
http://www.rgwater.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Well Pump Installation or Replacement
    • Well Pump Repair or Service
    • Water Treatment and Purification System Installation or Replacement
    • Water Treatment and Purification System Repair or Service
    • Sump Pump Installation or Service
    View All Offerings and Cities Served
    Deals

    Cost Information

    • Free Estimates
    • Trip Charge May Apply
    • Credit Cards Accepted

    Ratings

    4.8
    201 Verified Reviews
    • 5
      161
    • 4
      8
    • 3
      2
    • 2
      1
    • 1
      1

    Highly rated for

    • Overall Rating
    • Value
    • Customer Service
    • Quality
    Showing 71-80 of 201 results
    5.0 Shawn S. Ijamsville, MD
    12/16/2016

    If you are in the Frederick, MD area and need well pump repair or service, call R & G Water Systems. We have been without water for 2 days and the first "professional" we worked with not only ripped us off but told us that we would have to wait until Monday for him to fix our pump (which would have been a week without water.) I called R & G Water Systems TODAY and they came right out and replaced my water pump in the dark in 15 degree weather. They were also HALF the price of what the other guy wanted to charge me. These guys are my heroes and have earned my business for as long as they are in business.

    5.0 Eruk A. Woodbine, MD
    11/30/2016

    Response from Company:

    Thank you so much for your positive review we greatly appreciate it!!!!

    5.0 Stuart V. Highland, MD
    11/8/2016

    Highly recommended! Working in the dark, they freed the pump, diagnosed the problem as a break in the electrical line down to pump, fixed that, and I was good to go

    5.0 Carol K. Sykesville, MD
    10/16/2016

    Prompt, friendly, knowledgeable family business! Great job well done!

    Response from Company:

    Thank you for your kind words and positive review! It is greatly appreciated! Sincerely, R & G Water Systems, Inc.

    5.0 Donna S. Frederick, MD
    10/4/2016

    We called R&G around 5:30 pm one weeknight after my husband couldn't fix our water/well pump issue. They were very responsive and by 7:00 pm they arrived at our house and started diagnosing the problem. After confirming our 15 year old well pump needed replacing they went straight to work. Within a few hours we had water again. They came right away and did a great job! We've had our new pump for over a month now without any issues. I wholeheartedly recommend R&G!

    5.0 Don D. Mount Airy, MD
    9/27/2016

    Already reviewed. See previous review.

    5.0 Don D. Mount Airy, MD
    8/23/2016

    At approximately 11:30pm on 8/20/16 I discovered that I had a problem with no water pressure. I self diagnosed the problem to be pump failure. At 12:30am I got on line with Home Advisor. I called R @ G Water Systems at 1am Sunday morning. The phone was answered very professionally and politely even at this hour of the night. A time window was given to me for Sunday morning. Rick called me to let me know they were on their way and met the time window perfectly. After only a few minutes he confirmed my findings that pump was defective. Rick and his helper pulled the pump, then gave me an estimate on the spot. I okayed the work to proceed. It poured rain while they were replacing the pump, but it didn't phase their progress. The pump was replaced very expediently and professionally and I was again with water for my household in a short time. The price for the job was a little higher than what Home Advisor says what the average costs are, but for it being a Sunday morning, I thought it be reasonable and less than I expected. I would hire R @ G Water Systems again and will, should the need arise. It's hard to find quality contractors with a good friendly attitude these days, but I did thanks to Home Advisor.

    Response from Company:

    Mr. (consumer name withheld per their request) Thank you so much for your kind words. We are thrilled that you are pleased with your experience. It means the world to us that you took time to post such a positive review! We appreciate the opportunity to serve you and look forward to continuing to work with you in the future. Best Wishes, R & G Water Systems, Inc.

    5.0 Beatrice B. Westminster, MD
    8/23/2016

    it was an emergency, sorry I did not review sooner, they came right away, evaluated the problem, determined the best, least cost solution,

    5.0 Mark R. Gaithersburg, MD
    8/22/2016

    These folks are no nonsense professionals. Not only did they diagnose and complete the work as stated, but they also took the time to thoroughly check the entire well water system and offered recommendations for improving periodic homeowner maintenance.

    5.0 Kelley C. Gaithersburg, MD
    8/12/2016

    The guys were knowledgable and replaced my well pump quickly. They were also personable.

    Response from Company:

    ( consumer name withheld per their request ), Thank you so much for your positive review. We appreciate the opportunity to serve you and look forward to continuing to work with you in the future. Best Wishes, R & G Water Systems, Inc.

    Photos

    R & G Water Systems, Inc.

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