R.A. Mechanical, Inc.

Rob and Jerry are the best! Rob was great on the phone and went that extra mile to make sure I was taken care of. Jerry was a true artist. The water heater installation was flawless and quick which was important to me as I had to shut off the water to the building. My tenants were very pleased to see the water back on in about an hour. I highly recommend them.

The plumbers from RA Mechanical did a very good job, in a timely manner. I would definitely use them again.

I contacted Rob from R.A. Mechanical in order to get advice and quotes for a traditional tank water heater versus a tankless model. He spoke with me on the phone regarding my concerns with each system and gave me great advice. He was able to offer me a quote after asking a series of questions. He was kind and understanding when I told him I'd have to call him back as I would need to consult with my wife before committing to such a purchase. After calling back to schedule, Rob was able to give me the appointment he originally offered and told me to contact him with any remaining questions or concerns. I spoke with him on the phone again the next day as some more questions had come up regarding the tankless system that we had elected to install. He answered all of my questions completely and honestly and I never felt like I was a bother or a nuisance to himâ his customer service was exceptional from beginning to end. Rob arrived on time for the appointment and handed me a written estimate that was for the exact amount originally promised. After signing the estimate, Rob and his partner set to work. They communicated well throughout the process, letting me know when the water and the gas would be shut off. They kept noise and mess to a minimum and cleaned up after themselves at the conclusion of their work. Rob took the time to go over the features of the new tankless system with me and answered the remaining questions that I had. I had an issue with the payment going through and Rob was never impatient or pushy, he waited patiently with me while I spoke with my bank on the phone to clear up the payment issue. After getting estimates from several other plumbers in the areaâ none of which were close to Rob's great priceâ I'm thrilled to have gone with R.A. Mechanical for our project. The customer service, value for the money, and quality of work were top notch and Rob was as friendly and accommodating as could be. I would not hesitate to hire R.A. Mechanical again any time I have a plumbing project, no matter how large or complex. I absolutely feel we made the right choice by going with R.A. Mechanical and I would recommend them to anyone without reservation.

There were a lot of issues with getting my new tankless water heater set up, but Robert was very helpful and continued to check in until all issues were resolved.

prompt reply prompt service The new water heater was brought to my home and installed ; the old one was removed, and taken away -all in the same service call.

The gentleman from our a mechanical were very courteous and answered all my questions. They took care while removing the old tank and installing the new and my home was left in good order. So far the water heater seems to be working very well .

Called me immediately and quickly assessed problem with my water heater. Service person came first thing next morning and was friendly, professional, explained the work and even took care of a different problem he noticed without additional charge.