- Residential Work
- Commercial Work
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process98% Recommended
38 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 12:00 AM - 11:59 PM
- Tue: 12:00 AM - 11:59 PM
- Wed: 12:00 AM - 11:59 PM
- Thu: 12:00 AM - 11:59 PM
- Fri: 12:00 AM - 11:59 PM
- Sat: 12:00 AM - 11:59 PM
- Sun: 12:00 AM - 11:59 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Installation and Service of Automatic Backup Generators
- Installing Air Purification Systems
- Installing Water Filtration & Purification Systems
- Servicing Water Filtration & Purification Systems
- Installation and Service of Tankless Water Heaters
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 1-10 of 513 results
5.0
Fay C.
Newark Valley, NY
1/29/2026
First day 3 men showed up from Rochester, 2.5 hours away! Very nice, polite and went right into installing. I had a prior commitment so they left early, back two days later and finished the installation> Shut off our power and the generator started, all power back on, awesome! Explained sequence of future maintenance, reset everything then left! Perfect no problems would recommend the workers , will let you know about the generators at a later date!
Response from Company:
That?s wonderful Fay! We think we have the best installation teams in the country! We happy to hear you?re pleased with everything! We look forward to a long lasting service relationship with you! And thank you for your very kind 5 star review!
5.0
Robert W.
Hilton, NY
12/24/2025
Paul Kittel came out on an emergency basis on a Saturday and helped me figure out where the problem was. Santina was incredibly helpful, as always. She is a treat to work with. Paul was able to get me up and running and suggested some additional work that he will be doing next week. This organization has the best customer service I have seen in our area. I highly recommend them.
Response from Company:
That?s great to hear Robert! Paul and Santina are the best of the best! Every customer gets their undivided attention! Thank you so much for your very kind 5 star feedback. We will always strive to bring you 5 star customer service!
5.0
Robert W.
Hilton, NY
11/6/2025
There was a three-person crew from Anderson Power and water that installed my new Cummins Generator. I was very impressed with them from the start. They knew exactly what to do and did it efficiently. They kept me informed and engaged in the project, yet they did not tie me down to a specific location. They did everything efficiently and cleaned up after they were done. I was thrilled with the team.
Response from Company:
That?s great to hear Robert! All of our installation teams are ?top notch?! Thank you so much for your very kind 5 star review!
5.0
Barbara A.
Buffalo, NY
9/8/2025
Did a fantastic job very pleased definitely would recommend
Response from Company:
Thank you Barbara! We?re happy that you?re pleased! We greatly appreciate the 5 star review and personal recommendation!
4.0
Rick C.
Palmyra, NY
8/8/2025
Five minute repair that could have been explained to me on phone. Instead they send a repairman to literally tighten a screw and charge me $179 for a service call. Less than five minutes work and the screw came loose again, so I put thread lock on the screw and permanently fixed the problem. This probably should have been done during installation. This sort of work is a ripoff and I will never call for service again. The lifetime warranty is on the equipment, they will still hit you hard for a service charge. I fully retract my previous evaluation. This not a service, it is a money machine designed to get every penny they can, even if the equipment was done poorly. (a screw that keeps backing out is always locktited in the machine world, I know, I did it for years).
Response from Company:
Thank you for your feedback Rick. We certainly wish we had a crystal ball and could diagnose issues over the phone but all in all, it is great to hear that your faucet is back to being fully functional. Sorry to hear of your frustrations with the fix but please understand that we have to charge service costs for sending a company truck and service technician to the residence, for non-warranty issues; such as this.
5.0
Mike J.
Auburn, NY
8/8/2025
Experienced, super knowledgable. Installation completed by Anderson professional staff. Excellent equipment and service/installation
Response from Company:
Fantastic Mike! Thank you so much for your very kind 5 star review! Let us know whatever you may need, we are here for you!
5.0
Todd H.
East Rochester, NY
7/12/2025
We wanted to replace an 18 year old noisy generator with a new quieter unit. Tom came out to do the estimate and was right on time. He was his usual jovial self and we got right to business. We discussed what Anderson would replace the present unit with and why Cummins was the best unit on the market. I was determined to get 3 more estimates, but that is when Tom turned on his salesmanship and we will have a new generator in the next 2 weeks. get 3 more estimates for comparison purposes, but Tom turned weeks.
Response from Company:
Thank you Todd! You made the right choice! The Cummins generator is a top notch unit and certainly the most quiet generator on the market. Throw in Consumer Names [Consumer Name Removed] personality backed by a great reputable company and you have the slam dunk of perfection. We appreciate your business AND your 5 star review! Thanks again!
5.0
Elaine C.
Brockport, NY
7/9/2025
The job was done fast and efficiently
Response from Company:
That is great Elaine! Fast and efficient is the model phrase for a service company! Thank you for your excellent 5 star review!
5.0
William P.
Niagara Falls, NY
6/26/2025
Yes job done .they were very professional I would recommend them to friends and family
Response from Company:
Thank you William! Your personal recommendation means EVERYTHING to us! And thank you so much for the great 5 star rating!
5.0
Steve V.
Interlaken, NY
6/25/2025
Repaired underneath the water heater and installed new one
Response from Company:
Thank you Steve! We appreciate you taking the time to leave us your 5 star review! Whether it?s tankless water heaters, whole house back up generators, water treatment systems, or air purification, we do it all! Just let us know what you need!
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