- Residential Work
- Commercial Work
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process98% Recommended
38 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 12:00 AM - 11:59 PM
- Tue: 12:00 AM - 11:59 PM
- Wed: 12:00 AM - 11:59 PM
- Thu: 12:00 AM - 11:59 PM
- Fri: 12:00 AM - 11:59 PM
- Sat: 12:00 AM - 11:59 PM
- Sun: 12:00 AM - 11:59 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Installation and Service of Automatic Backup Generators
- Installing Air Purification Systems
- Installing Water Filtration & Purification Systems
- Servicing Water Filtration & Purification Systems
- Installation and Service of Tankless Water Heaters
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 31-40 of 513 results
1.0
Todd M.
Cape Coral, FL
1/10/2025
Our generator came on for approximately 10 minutes and shut down during a power outage. They took a few days to show up and it snowed in the meantime. Their tech Devin checked it and said its working fine. He told my wife that we should have a snow fence installed. The snow was not there when it failed and the snow we got fell straight down with no wind as shown in the picture, so a snow fence would have done nothing. $175 mechanics shrug. Thanks.
Response from Company:
Thank you for your feedback Todd. We seem to have some discrepancies with your service history. Our files show that we received a non emergency call from you the day after your outage. We were not notified by the caller that it was an emergency, so a standard service appointment was scheduled for 2 days later. (Your power was back on) Upon running a complete evaluation of your generator, there were no mechanical failures and your generator was fully functional. Our service tech (Devin) advised you to protect the generator with a snow fence to prevent wind and snow from entering the unit. Some of our technicians were in your area the night of the outage and noted blizzard like conditions. We are more than happy to assist you with the installation of a snow fence if you so desire. Should you have any questions or concerns please give us a call, we are here for you.
5.0
Alan S.
Tonawanda, NY
12/31/2024
The crew of 5 did a great job installing a new Cummins generator. They had to run a new gas line from the meter, through the basement and out to the backyard. Also had to reroute many electrical connections. The generator activates twice a month for 20 minutes. All automatic. They installed a wifi connection from the generator to Anderson. Price was much lower than quotes from local plumbing companies who were mostly offering an inferior product. Cummins is highly recommended for cold climates.
Response from Company:
You nailed it Alan! There is no substitute for quality products and quality service! We're glad you're pleased with the Anderson crew. We believe they are the best in the business! Thank you so much for the fantastic 5 star feedback and review!
5.0
Jennifer C.
Jackson Heights, NY
12/19/2024
Michel (Mitch) Brillon was the person that came to our home and educated us about our water and how unfortunately it’s slowly poisoning us. After a long talk and interesting and mouth jawing demonstrations. We were sold! We wanted to have the best water in our home and avoid any water contamination illnesses for our family further down the line. Thank you very much Mitch for helping our family and introducing us to abetter source of clean water. You would think you can’t afford it, but trust us they have options and help you along the way to obtain them. And you can’t put a price on your family’s health and safety.
Response from Company:
We couldn't agree more Jennifer! We're happy to hear you had a chance to work with Mitch! He's certainly a customer favorite. The list of health benefits and advantages for your home are never ending! Thank you so much for the great 5 star rating and very kind words!
5.0
Mike O.
Geneva, NY
12/13/2024
This was not a repair but rather scheduled maintenance service. Our technician , Mike, was cordial, informative and thorough. When he was done he gave us a report of everything he did and noted to us specific areas that needed adjusting. He also handled a problem we had been having with internet communication.. Oh, did I mention that the wind chill factor was in the single digits!. I am confident in the assessments and work he did. Thanks Mike
Response from Company:
Thank YOU Mike! So glad you're pleased with your scheduled maintenance. Mike will never steer you wrong! He's very knowledgeable and wants only the best for his customers! We appreciate your 5 star feedback!
5.0
Kyle S.
Rochester, NY
11/23/2024
Mitch explained everything very thoroughly and made the decision to upgrade to a new water filtration system for the entire house very easy. I’m confident this is money well spent. The payment plans are affordable too so it didn’t overburden me with extra expenses.
Response from Company:
That's fantastic Kyle! Mitch always does a great job explaining the water test results and the many benefits of a water treatment system. We know you're gonna LOVE your new water system, we appreciate the 5 star review and great feedback!
4.0
Tim S.
Pittsford, NY
10/30/2024
The technician, Mike, was extremely friendly and informative. He explained everything he was going to do and did it clearly and directly. He is a very curious and solid worker. I was very impressed with him and the final results of his job.
Response from Company:
We love to hear it Tim! Mike is a great team member that truly cares about his work and most importantly, the customer! Thank you so much for your excellent rating and feedback!
5.0
Paul C.
Lockport, NY
10/25/2024
Professional and friendly service. I would highly recommend Anderson
Response from Company:
Thank you Paul! We're so glad you're pleased! We appreciate not only your 5 star rating, but also your personal recommendation! Let us know whatever you may need in the future!
4.5
Stephen H.
Niagara Falls, NY
10/9/2024
Got the job done quickly and efficiently
Response from Company:
Great to hear it Stephen! Quick, efficient and done right are most important to us! Thank you for your excellent five star review!
5.0
Bill C.
Rochester, NY
10/3/2024
From sales consultation to product installation all was very smooth.
Response from Company:
Thank you Bill! Glad we could be of service. Providing our customers with a "smooth" experience is essential for a quality long term service relationship! You're in good hands!
5.0
Anthony C.
Conesus, NY
10/1/2024
Very friendly and communicated very well with the best recommendations. Workmanship was superb and cleaned up after each time
Response from Company:
That is what we want to hear Anthony! So glad that you are pleased with the installation of your generator. We are happy to have you join the Anderson family! Just let us know whatever you may need in the future!
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