Ginger's Cleaners, Inc.

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Learn about our screening process

37 Years In Business

Company Details

Contact

3019 Edgewater Dr #112
Orlando, FL 32804
http://www.gingerscleaners.com

Hours

  • Mon: 8:00 AM - 8:00 AM
  • Tue: 8:00 AM - 8:00 AM
  • Wed: 8:00 AM - 7:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 8:00 AM
  • Sat: 9:00 AM - 9:00 AM
  • Sun: 9:00 AM - 9:00 AM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • House Cleaning
  • Move-Out/In Cleaning
  • Office Cleaning
  • Short-term Rental Cleaning
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
664 Verified Reviews
  • 5
    470
  • 4
    100
  • 3
    15
  • 2
    4
  • 1
    14

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 321-330 of 664 results
5.0 Elizabeth W. Houston, TX
3/8/2017

-

4.5 Antarr B. Kingwood, TX
3/6/2017

5.0 Vander B. Pearland, TX
3/6/2017

Great job cleaning and friendly service!

5.0 Noemi C. San Antonio, TX
3/6/2017

My individual was great didn't waste anytime and got to work and did a great job.

Response from Company:

We were happy to clean for our 3 hour minimum for this retired, disabled vet.

4.0 John T. Pasadena, TX
2/25/2017

Good job done.

Response from Company:

This is funny. We've been cleaning for this widower for a few years, he calls us occasionally, and he just now posted this review. I wish it were 5 star, but he is an exacting man, so 4 stars is fine!

5.0 Joy W. San Antonio, TX
2/24/2017

Fantastic service

5.0 Diana D. San Antonio, TX
2/24/2017

Very good experience. I've never used a cleaning service before and I am very pleased. Valerie did an awesome job!

5.0 Kelly M. Schertz, TX
2/24/2017

5.0 Kim I. San Antonio, TX
2/22/2017

Really appreciated the hard-work and effort. Nice job! I also liked how quickly I was able to book them. They came out on Sunday

2.5 Jamie M. Cypress, TX
2/9/2017

I SPENT A LOT OF MONEY FOR A JOB THAT WAS NOT COMPLETED AND THE JOB THAT WAS DONE WAS NOT TO MY SATISFACTION. SHE WAS THERE FOR 7 1/2 HOURS AND STILL DID NOT ANY EVEN FINSISH. HIRING BY THE HOUR IS NOT A GOOD WAY TO HAVE SOMEONE CLEAN YOUR HOUSE.

Response from Company:

The day after the cleaning the client left me a voice message raving about how wonderful the home looked. The client's husband tipped my experienced cleaner $20, helped her carry her supplies out to her car and asked her to return after asking her to stop cleaning at 7.5 hours. This client has a home that is over 3,000 sq. ft. with several kids and dogs. For this initial, deep cleaning, which she requested, the total fee, with taxes, was under $215.00 Before she scheduled the job with us I told her that a first time, deep cleaning for a home like hers takes 6-9 hours typically but that twice a month visits are often 3-4 hours ($90-$120) BUT that she was always in control of the time and could stop at any point, including the first visit, as long as she reached the 3 hour minimum. Three days later I rec'd a text from this client reiterating that everything looked "awesome" as she said in her voice message the day after the cleaning, but asking why the study, the media room and the 2 spare bedrooms weren't dusted. I told her that her husband asked my cleaner to stop cleaning at 7.5 hours. She said that her husband did not know that she had not dusted those back rooms. I apologized and said it was a simple misunderstanding and offered to send her back out for 30-60 minutes to dust those back rooms, she declined. I then spoke to the client, took her payment, all seemed fine until over 2 weeks later, to my absolute shock, this ALL CAPS rating appeared. I have submitted all of our texts and her voice message to HomeAdvisor as documentation. I am very clear and direct with my pricing and have been in business for decades. This kind of reaction is disheartening.

Photos

Ginger's Cleaners, Inc.

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
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