Ginger's Cleaners, Inc.

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37 Years In Business

Company Details

Contact

3019 Edgewater Dr #112
Orlando, FL 32804
http://www.gingerscleaners.com

Hours

  • Mon: 8:00 AM - 8:00 AM
  • Tue: 8:00 AM - 8:00 AM
  • Wed: 8:00 AM - 7:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 8:00 AM
  • Sat: 9:00 AM - 9:00 AM
  • Sun: 9:00 AM - 9:00 AM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • House Cleaning
  • Move-Out/In Cleaning
  • Office Cleaning
  • Short-term Rental Cleaning
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
664 Verified Reviews
  • 5
    470
  • 4
    100
  • 3
    15
  • 2
    4
  • 1
    14

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 271-280 of 664 results
5.0 Amanda M. Houston, TX
10/27/2017

Deanna does a wonderful job and I can count on her to show up on her scheduled days. She even gives my pup some water if her bowl is empty!

5.0 Ron P. Austin, TX
10/27/2017

Absolute did an excellent job of cleaning my home. It is vacant and in the process of selling and I wanted the home cleaned throughout for the new owner. Absolute did a wonderful job of cleaning the cabinets, counter tops, kitchen appliances, bathrooms, windows, doors, windows, floors, etc. The home looked and smelled so clean afterwards - I was so impressed and would highly recommend them to anyone in need of cleaning services.

0.50 Kathy L. Katy, TX
10/16/2017

Do not use this service. I made a huge mistake in not meeting this woman in person in the beginning. Ginger is her name. She agreed to charge $180, but did say that the hourly rate was $28. I had told her I would pay by credit card. The girl who came to clean did work hard but she was there 8 hours. I was not there when she left. I had someone else there. I went to look at the work done the next day. At that time I was disappointed that she had not even done anything to the largest room. So I contacted the owner, Ginger, via text and told her I would like for her to come to the property and look at the job that had been done. She immediately became livid. She text me back to pay her now! Then she threatened to file charges on me, get a lien. I had decided that I was not going to give her my credit card information on the phone. I would have paid by credit card if she had some kind of computer program to pay. She said several times that I had told her I would pay with a credit card. She rang my phone number while she was in a rage. She text me at least 20 times livid and very threatening. I was in shock being treated this way. This was Friday evening. Finally she said if I didn't pay her by Monday she would file theft charges on me. Then she said I could pay her by PayPal. I ended up paying her from my own checking account through Chase Quick Pay when she said she was crying. She wanted me to sign a waiver that I would not give her a bad review and she said she would give me $20 off the bill. I did not sign an such waiver. This is a horrible person who does not know how to relate to people properly for a business. I believe my instincts in not wanting to pay her by credit card were good because I just went to Google and found several horrible reviews about her overcharging people on credit cards and going off on them as she did me. This is the second person I have had act in a very unprofessional manner from Home Advisor. I do not think Home Advisor vets their businesses who post on their site and I am not going to be using their service any more after this experience. Home Advisor should have a warning posted on their site that service providers here can be dangerous.

Response from Company:

This was an after-flood clean-up of an office space that, according to the client, her words, was filthy and disgusting. The client was present and involved with the cleaning for the first 7.5 hours, just not the final half hour, and told me, with just 30 minutes remaining, that the job was done wonderfully, that she was pleased. I requested payment but she asked if she could pay the following day; I agreed. After the client ignored my requests for payment and instead made more excuses to not pay, I left her a voice mail and sent a text stating that if payment was not received by a certain date, charges would be filed against her for theft and a lien would be placed on the property. She then paid. This review is her revenge. There is no waiver to sign to not post a review. The $20 off is a first-time client discount which she received. She THOUGHT we were there for 9 hours but I corrected her, it was only 8 hours. We have nearly 3 decades in business and have collected payments from THOUSANDS of clients without incident. Visa, MasterCard, Discover, PayPal, Chase QuickPay, Frost Bank, etc. would not do business with me if there were an issue. HomeAdvisor reviews are all from verified clients. We have nearly 400 verified reviews, and 95% of those recommend our service. Google reviews are NOT verified. There are 4 reviews on Google. One is from someone for whom we did not clean, he apparently has us confused with another service. Another is from a disgruntled former employee that I had to let go. The third one is from someone who refused to pay so I had to file a police report to force them to do so. The fourth review is from this client, who did not want to pay till told she had to do so by law. I am not surprised by her claim that she has had difficulties with other businesses.

4.5 Ruth M. Baytown, TX
10/13/2017

on time and reliable

4.5 Liz L. Pearland, TX
10/9/2017

Talked to the owner directly in the beginning and she graciously explained everything that was going to happen. The person that came and cleaned stayed on task and was very friendly. I highly recommend this company for anyone looking for a local company to do the work. If I still lived in the Houston area, I would continue to use them on a regular basis.

Response from Company:

Yes, I am Ginger, the owner, started the business 25+ years ago and still manage everything. Happy we could help this client!

5.0 Danette B. League City, TX
10/6/2017

Shawni did an excellent job! She arrived on time, asked specific questions about what I wanted done, and worked diligently the entire time she was there. She definitely went above and beyond. I was grateful to be able to schedule a cleaning on such short notice, as I had family coming in two days later. Definitely a professional company I would recommend!

5.0 Edward S. Houston, TX
10/4/2017

It was very good experience, Christiana was a good respecter of time, very nice.

5.0 Brenda W. Schertz, TX
9/26/2017

Quick to respond! Easy to schedule and work with! I only wanted my floors done! I am hard to please. I was thrilled with the work!

4.5 Virginia B. San Antonio, TX
8/23/2017

I told the person who called what I wanted and when the lady came, I told her that due to my age I had trouble with cleaning down low and up high and I wanted her to clean the baseboards and my cabinet fronts and the bathrooms first and what ever else she could do in the time. She completed everything on my list and swept, mopped and vacuumed the entire house. I was very pleased and will definitely call then again.

4.5 Samy S. Humble, TX
8/21/2017

Ginger is a very nice and friendly lady. She will accommodate your needs. Highly recommended.

Photos

Ginger's Cleaners, Inc.

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