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HomeAdvisor Screened & Approved

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Learn about our screening process

36 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

1638 E Parham Road
Henrico, VA 23228
www.homefixcustomremodeling.com

Hours

  • Mon: 8:00 AM - 8:00 PM
  • Tue: 8:00 AM - 8:00 PM
  • Wed: 8:00 AM - 8:00 PM
  • Thu: 8:00 AM - 8:00 PM
  • Fri: 8:00 AM - 8:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • Windows/Doors
  • Roofing
  • Siding
  • Solar Shingle Roofing
  • Gutters
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Credit Cards Accepted
  • Save 50%

    Save 50% on Gutters w/ purchase of a new roof (Excludes Layo ...

    Claim This Deal

Ratings

4.4
265 Verified Reviews
  • 5
    197
  • 4
    40
  • 3
    12
  • 2
    7
  • 1
    9

Highly rated for

  • Quality
  • Customer Service
Showing 121-130 of 265 results
5.0 Paul S. Virginia Beach, VA
2/4/2019

n/a

Response from Company:

Thank you for your feedback!

5.0 Mary R. Sparrows Point, MD
2/2/2019

The work hasnâ  t been done yet, they are working on getting everything ready for the project, which will take place in a few weeks. Iâ m having all new windows installed..I canâ t wait for the finished results.

Response from Company:

Thank you for your review of your experience so far. We are looking forward to working together for a fantastic result! Please let us know if you need anything in the meantime.

1.0 Shawn M. Ruther Glen, VA
1/31/2019

I did not receive what I paid for when the job was done. They do not communicate. But they sure do make sure they get paid. I had an issue with their work and was told they would not charge me the final draw until the issue was resolved. They charged me and the issue was never fixed. I will never hire them again.

Response from Company:

Thank you for your 5 Star Rating! Please let us know if we can be of service again!

5.0 Karen M. Yorktown, VA
1/25/2019

We had the roof on our 2640 square-foot house replaced with an architectural-style one in Williamsburg Slate, grey tones with subtle red tones. We are very satisfied with the roof. The guttering and fascia repair will be done soon. Emily Rinaldo, the HCR marketing rep. gave a thorough and lengthy (3 hours) presentation on every aspect of the roof. She is personable, professional, and knowledgeable. The well-manned roofing team arrived on the day stated and completed most of the roofing in one day. The roofers had been trained by HCR and were not day-laborers or sub-contractors. They returned early the next morning and completed their work in a couple hours. No unpleasant surprises here! The price below includes guttering and fascia. Financing is available.

Response from Company:

Thank you for your thorough review and 5-Star Rating! Emily is a great example of our team members working hard to provide a great experience. We will be sure and pass along your appreciation. We know you will love your roof for years to come, and we look forward to the prospect of working with you again. Welcome to the HCR Family!

4.5 Jody T. Essex, MD
12/27/2018

Professional from start to finish. Excellent communications and quick responses! Really care about costumer service and all matters of roof installation.

Response from Company:

We are glad to hear that our team took great care of you during your roof installation. We are sure you will love it for years to come. Please contact us if we can be of service again.

4.5 Cole B. Prescott, MI
12/24/2018

Excellent! They have highly professional, thorough, thoughtful, and personable representatives that explained everything in great detail. They’re easy to work with — great communication and very responsive. We never once felt pressured or pushed into the sale. Our project was a little higher cost than originally anticipated, but you are paying for the quality of product, work performed, and guarantee that it was done right the first time. They made financing easy as well. We will definitely recommend to anyone and look forward to working with them in the future.

Response from Company:

We are so glad to hear you were well cared-for by our team. We do our best to provide the best possible information so you can make an informed decision without feeling pressured. You are an HCR customer for life, so we are only a phone call away if we can be of service!

5.0 Edward valaer J. Ashburn, VA
12/22/2018

Estimated the job. Showed dedication to doing a good job. Set a time that agreed with our busy schedule.

Response from Company:

Great to hear that the HCR team took great care of you! We aim high with every project, and it means a great deal to us to hear from our customers that we met our goals. We are so pleased to count you among our many thousands of happy customers.

4.5 Donnie B. Fredericksburg, VA
12/22/2018

Response from Company:

Thank you for your great review of our team and your project! We are so pleased to have taken good care of you. Please let us know how we can continue to serve you going forward!

1.0 Edwin W. Mount Rainier, MD
12/14/2018

Door model is not what was ordered, door quality poor and still doesn't close properly even after a return visit. Called sales rep who was useless in resolution.

Response from Company:

We are sorry to hear you did not have a good experience with your installation, and we want to be sure your needs have been fully addressed. If you are still awaiting resolution, please contact our new communication manager Will Hess at 443.297.5104 or [email protected] so he can follow up for you.

5.0 Tommy C. Suffolk, VA
12/12/2018

Response from Company:

Thank you for your 5-Star Rating. We are so glad we were able to provide a great product and service. Contact us any time if we can be of service in the future!

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HomeFix
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