Colonial Pool & Spa, Inc.

Jack, the General Mgr was extremely helpful in explaining the pool resurfacing project and what to expect. He answered all my questions & has kept me up to date as the work is progressing. The demo team of Icederio and Tim did an excellent job of of tearing down the old pool surface & made all the necessary preparations for the next phase of the project. They worked hard, were friendly & respectful. I was impressed by the extra effort they made to get everything neat & clean before they left. Thank you all so much! Anna H.

Best pool company by far. Every representative has been professional, skilled, and responsive. They rescued us from a disappointing contractor and completed the resurfacing project immediately with non stop hard work by Isidro and the team. I then switched my maintenance to them and could not be more happy and confident. Contact Jack. He will deliver exactly what he says. It has been refreshing to work with a contractor that takes pride in their work. This is a full service enterprise...established retail store...diligent employees. Should you wish further explanations, email me at [email protected].

Jack and his team were amazing All I can say is they are simply amazing from start to finish! Real people answer the phone and respond immediately to any concerns! The job was smooth and perfect from the day Jack came to the day the job was complete. It was a pleasure to work with Jack and his team!! Thank you colonial I love my pool

I have never owned a pool before so I did a little research and found that the Gulf Stream is manufactured near Cape Coral and is built for the Florida climate and conditions. Brian presented me with a quote for a Gulf Stream unit as did another company. The initial estimates were very close but when I asked for the coating process to be applied and to have the app that controls it installed on my phone, the other company's price began to rise.Colonial agreed to include them at a significantly lower cost. I accepted their offer on a Friday and the heater was installed the following Tuesday. After encountering a glitch in installation of the app, the tech called Gulfstream and a technician was here at a scheduled time on the following day.. He solved the problem and left me a number to call if I need help in the future. Over all, I am very pleased and comfortable with my decision to purchase the heater from Colonial Pool and Spa. The staff was very pleasant and helpful.

Great job and very responsive!

Excellent service. Very happy with company.

Will came out today and was absolutely wonderful with figuring out why my spa was going back to pool mode when i was not telling it to. Great job Will!!! You Rock!!!!

Working with Colonial pool and spa was a nightmare the whole first communication was horrible between Jack and his team no one there was on the same page one person said the liner and paver would be in this day then it changed time they order a liner it was not measured correctly and tried to do a quick fix then fixing it correctly Jack and Matt are never on the same page Jack told us one thing matt did opposite we had a plan for our steps and matt put them in a different place then we had a company building us a pergolas Matt asked the guy when they would be done our company told him two hours and Matt called and lied to jack saying they wouldn't be done for two days Be careful with Matt he doesnt tell the truth i would recommend texting/ emailing i had to go back and screenshot and send it to them to show what they said so make sure you have proof of everything jack and matt say oh on top everything they were supposed to put pavers under our pump to match the patio matt was there he told my husband oh just give the guy and extra 50 i called jack upset it was always one thing after another with this company would never recommend them it was truly a nightmare and i could go on and on about how many things went wrong but last thing i will say for jack claming to be a GM of the store his store is ran really horrible and should be ashamed how things are done specially with Matt and how he speaks and acts towards customers and his assistants at the store never having the correct answers

The repair man Will was so knowledgeable and repaired my malfunctioning automation. He is a true asset to the company. Great job Will

Colonial Pool was excellent to work with. Hats off to Jack, Matt, Michael and Patsy for their help in answering all my questions and doing a terrific job. Can't recommend this company enough . Heartfelt thanks Colonial Pool!!!!!